Best Buy Installer dress code?

Hey Murph,

Who's a "services manager"? is that something new at bby?

E compasses are a waste of time most of the time click threw the info and pass the test with out reading any thing or get the awnsers from some one else and then we just keep passing the awnsers to other installers untill every one has the tests done. hands on training for installers would be a better use of time in m mind. online training tests like ecompasses are just a way for the company to save money and think they are training people. this might work for sales people in departments that just need to know what some thing can do but for installers training should be more along the lines of how to make the product do some thing. this would stop installers from not knowing how to show a customer how to use a product after a install or know what steps need to be taken during the install to make the product do every thing its supposed to do.

im not sure if yours being sarcastic or not but ive seen several installers put a cd player in i mean any one can do that and make it look good if they are shown how. but then when the customer asks for a product demo or for the installer to set the clock and has no idea how to do that what good is the installer to the customer.

If i install a deck or what ever it is and have never used it before i try to take a few mins to figure out at leas the basic features for my knowledge and incase the customer wants a quick idea of how to use the product.

E compasses are a waste of time most of the time click threw the info and pass the test with out reading any thing or get the awnsers from some one else and then we just keep passing the awnsers to other installers untill every one has the tests done. hands on training for installers would be a better use of time in m mind. online training tests like ecompasses are just a way for the company to save money and think they are training people. this might work for sales people in departments that just need to know what some thing can do but for installers training should be more along the lines of how to make the product do some thing. this would stop installers from not knowing how to show a customer how to use a product after a install or know what steps need to be taken during the install to make the product do every thing its supposed to do.

I agree completely with the afore mentioned statement.....   Perfect example of how the e-compasses are worthless to us; In the MP3 to car training they used an example that is incorrect.... the focus with the factory alpine equiptment will not accept the periferial adapter for ipod, i called because i couldn't get it to recognise the ipod, Their tech support said to use what fit, (not the one listed for the 2000 ^ focus) and use the according dip switch settings, when that didn't work they said "well it probibly dosent work with the alpines then" I just love it when people state things that they do not know.

And we have an installer that has no real knowledge of 12 volt or viehicle electronics but management loves him due to his speed at deck and fours, I guess i'm at fault for not training him but he was brought on during the chrismas season and i was needed to do our three plus scheduled remote start installs a day, i needed him to do something. now i get questions like: why dosent the dimmer work when i hook up the ORANGE / black in this escort? Or, whats the squiglie line over the "V" on my meter thingie mean?  He passed his best buy cert test too, another example of a good test taker vs hands on knowledge.

lol..classic...  we have that same problem too...  no matter how many 55g bags our store orders, we NEVER have enough.  I have to hoard 3-4 rolls in the bay because our inventory guys like eat em up or something..