Eclipse CD5444 Locked?
Printed From: the12volt.com
Forum Name: Car Audio
Forum Discription: Car Stereos, Amplifiers, Crossovers, Processors, Speakers, Subwoofers, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=63578
Printed Date: May 14, 2024 at 7:39 AM
Topic: Eclipse CD5444 Locked?
Posted By: skyline_dragon
Subject: Eclipse CD5444 Locked?
Date Posted: September 30, 2005 at 10:43 PM
Hey everyone! I just got my Eclipse unit in the mail today, installed it, and bam, ran into a problem. It turned on right away, I see "SEC" on the screen, then "HELP", and lastly "8C400053". What does this mean? Did I get a defective one or what? Can't do anything with it. I think it's locked. Anyways, any help would be appreciated...Thanks!
Replies:
Posted By: dwarren
Date Posted: October 01, 2005 at 12:32 AM
You will need the security disk that the owner set the unit up with. It is a cd that the original owner used as the security disk.
If you cannot get that, contact Eclipse. They have to reset it. That number flashing is the serial number.
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Posted By: skyline_dragon
Date Posted: October 01, 2005 at 10:03 AM
Thanks for the reply! I have the disc, but it is so scratched up. I think it can't read it correctly. What should I do?
Posted By: DYohn
Date Posted: October 01, 2005 at 10:12 AM
If you have the disc, use it. If it does not work, assuming you have proof of ownership, take the vehicle to an authorized Eclipse dealer. You will be charged to reset the ESN code. ------------- Support the12volt.com
Posted By: skyline_dragon
Date Posted: October 01, 2005 at 12:13 PM
Yes, I have the invoice. Why does it say "HELP"? According to the manual, it doesn't mention anything about "HELP" being displayed. I thought it should say something like CD or MC or something to indicate what type of security. Thanks for all the help, guys.
Posted By: boulderguy
Date Posted: October 01, 2005 at 1:20 PM
If you know what the security CD is you should be able to use a duplicate of it. So say it's Santana's "Abraxas," just go to the store & buy a new one. That should solve your problem.
Posted By: skyline_dragon
Date Posted: October 01, 2005 at 2:19 PM
I thought that the security CD could only be an original, but he gave me a burned CD as the security CD. Well, anyways, he's going to be hearing from me because he said it was brand new.
Posted By: skyline_dragon
Date Posted: October 01, 2005 at 2:20 PM
...the head unit was supposed to be brand new
Posted By: boulderguy
Date Posted: October 01, 2005 at 4:05 PM
Sounds like an Ebay item, definitely go after him. If he can burn the exact same tracks onto a CD that should work, but given the time involved I'd just get it reset. You'll probably need the original receipt, not an Ebay receipt.
Posted By: forbidden
Date Posted: October 01, 2005 at 6:27 PM
The item is far from brand new. If it is displaying help, it has had the wrong cd key cd inseted into it more than 5 times. After the 5th incorrect cd, the unit locks up, displays Help or Call800 followed by the serial#. To me this is either a stolen unit or someone unloading something. A call to Eclipse will verify this. This is the only recourse that you have right now. Get ready to take the hit if it is stolen. Best bet, send it right back to the dude that sold it to you, get your money back and go to a specialty shop to buy a legitimate new model.
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Top Secret, I can tell you but then my wife will kill me.
Posted By: boulderguy
Date Posted: October 01, 2005 at 7:20 PM
sorry guy...
Posted By: DYohn
Date Posted: October 01, 2005 at 7:41 PM
forbidden wrote:
The item is far from brand new. If it is displaying help, it has had the wrong cd key cd inseted into it more than 5 times. After the 5th incorrect cd, the unit locks up, displays Help or Call800 followed by the serial#. To me this is either a stolen unit or someone unloading something. A call to Eclipse will verify this. This is the only recourse that you have right now. Get ready to take the hit if it is stolen. Best bet, send it right back to the dude that sold it to you, get your money back and go to a specialty shop to buy a legitimate new model.
Thanks, Rob, I knew a dealer would have the answer. Yet another example of why eBay is not always your friend. ------------- Support the12volt.com
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