intercom wiring

I am trying to wire an intercom and a keypad to work together on the same electric lock for an entry gate. I have tried the configuration below in Diagram A: Both the Keypad and the doorfone work off of a 12v DC transformer. In the above diagram A only the keypad will unlock the lock. When I try to unlock with the Doorfone, you can hear it click and working, but nothing happens. For the Doorfone, power is being run to the negative(-) end of the doorstrike contact. The doorfone works when i connect it directly to the lock without the keypad. I assume the doorfone has an open collector transistor to short the - side to the negative supply of the keylock when connected directly. The doorfone only seems to work if both the + and - door strike contacts are connected to the lock. My question is can I make both doorfone and keypad work with this configuration? Do I need to add a separate DPDT relay? If so, what would the wiring look like. Thanks for any help on this!

What is the maximum current output capability of the door phone? What are the current requirements of the 16volt lock? Are you sure the door phone module puts out 12 volts? Or is it maybe a 5volt output?

The door stike uses 8-16VAC or 3-6VDC. When wired individually, the doorfone will open the lock fine. My problem is getting both units to work on the same lock.

It has to be a bad relay or bad connection on the keypad. Can you check continuity between the output of the door phone to the electric lock. If it does not show a good connection, check the solder joints and traces on the back of the board of the Keypad.

The "not used" contact on the dry relay contact should be connected to 12vdcKevin Pierson

yep, the dry contacts designation on the doorfone means there's no connection from them to power or ground, so you have to supply it externally through that contact you left open. How it came about that they're called "dry" is a mystery. And if they're not "dry" then what are they?

Thanks so much for the responses. Here is something else confusing for me. On the doorfone, the - dry contact has power running to it all the time. When I connect the - dry contact to the keypad at the NC output, it activates the lock and keeps the lock open. This leads me to believe that the + and - dry contacts work together to short the connection and open the lock. In the above diagram if I connect the - dry contact to the 12VDC wont that create a short since there is current running through the - contact? How should I properly wire this? just a bit confused here.

Like Kevin said, the dry contacts shouldn't show anything on them if left unconnected. We were assuming the description was accurate, but after poking around a bit, it appears you're missing the door strike controller as shown in this diagram that I found - (your other thread on gardenweb also came up- The extra door strike controller shown is probably a relay, so your Door Fone output (which is NOT a dry contact but a low output control for a relay) is not able to drive the door solenoid directly. If you check that the red output from the door fone is 12V, you can simply add a relay and the COM and NO terminals (30 and 87) will provide the "dry" contacts you need for your connection.