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memphis audio service


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wirewise 
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Joined: March 07, 2002
Location: California, United States
Posted: March 26, 2009 at 10:28 AM / IP Logged  
draggindakota wrote:
...I understand that they have the right to refuse service, but it all goes back to customer service. Everybody keeps going back to warranty warranty warranty, but that is not what his complaint was about.
The OP is not a Memphis customer. If he had purchased it from an authorized dealer, he would be. He is a customer of someone else and should deal with them or another third party to have it repaired if he wants to pay to have it repaired. Memphis no longer has any obligation to have anything to do with his product and in the best interest of their company and their dealers, they made the correct decision.
~wirewise~
DYohn 
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Joined: April 22, 2003
Location: Arizona, United States
Posted: March 26, 2009 at 12:00 PM / IP Logged  

house15, as has been stated, you bought a used piece of equipment from a third party.  The manufacturer does not offer service on used gear with unknown pedigree.  That's how the world works.  Deal with it.

And by the way I edited the title of this thread since you were not "screwed" by Memphis.  If anyone "screwed' you it was the person you bought the amplifier from.

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house15 
Member - Posts: 6
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Joined: March 25, 2009
Location: Kansas, United States
Posted: March 26, 2009 at 5:54 PM / IP Logged  
to i am an idiot, the remote WAS hooked up, it was only when the amp powered up that the fuses would blow. Thanks for your help
Curtis McClure
i am an idiot 
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Joined: September 21, 2006
Location: Louisiana, United States
Posted: March 26, 2009 at 6:20 PM / IP Logged  

It has shorted output transistors.  This will not be a costly repair.  What model is the amp?   Is it a long skinny amp about 6 inches wide by about 12 inches long?  Or is it about 10 inches wide and about 14 inches long?

The long skinny on would be about 80 dollars to repair.  The larger one around 60 dollars.

house15 
Member - Posts: 6
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Joined: March 25, 2009
Location: Kansas, United States
Posted: March 26, 2009 at 6:52 PM / IP Logged  
It is a mc-3004 closed to the long skinny one!  So what do i need to do?
Curtis McClure
aznboi3644 
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Joined: May 01, 2006
Location: United States
Posted: March 27, 2009 at 8:59 AM / IP Logged  
DB-R does amplifier repair...google him.
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boogeyman 
Silver - Posts: 359
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Joined: October 18, 2007
Location: Tennessee, United States
Posted: March 27, 2009 at 9:33 AM / IP Logged  
  let Iam an Idiot walk you through the repair or let him fix it and be done with it.
i am an idiot 
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Joined: September 21, 2006
Location: Louisiana, United States
Posted: April 23, 2009 at 8:21 AM / IP Logged  

Just checking the status of your amp.

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