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sroth140 
Silver - Posts: 513
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Joined: August 27, 2003
Location: United States
Posted: November 12, 2004 at 12:04 AM / IP Logged  

customer has a avital 4000 installed in his 00 jeep wrangler.  when the vehicle is remote started the starter clicks once.  we tested it like 6mo ago when it was installed and found the 12v wires to be around 10v.  so we put the shop charger on the battery and it started like 15 times in a row.  we showed the customer and told them to have the entire charging system checked.  it starts a little rough with the key, but i think the current draw when the remote start engages might be too much to crank properly (possibly why it works on the charger).

YESTERDAY, customer calls back and says he had the battery and alternator checked and they are both fine... but the starter just clicks.  what the hell has he been doing for the last 6mo?  we tried a new brain way back then and it functioned the same.  we used a tach wire and even tried it on voltage for the hell of it.

any ideas on what we could recommend to him/check on? 

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auex 
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Joined: December 23, 2002
Location: Arizona, United States
Posted: November 12, 2004 at 2:44 AM / IP Logged  
Assuming the power and ground connections are still good, the first thing I would check would be the grounds for the battery. If all shows good then I would run power for the alarm and remote start directly to the battery, if this doesn't help then there is definately a problem with the battery or charging system.
6 months is along time to take the car to autozone to have it checked. But hey maybe he is just lazy.
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Velocity Motors 
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Joined: March 08, 2002
Location: Manitoba, Canada
Posted: November 12, 2004 at 8:46 AM / IP Logged  
Check the starter connection as well. If the wire is loose there or the power wire is loose, you won't get consitent starts. If the battery is sitting at around 10 V, then he should have gotten the battery replaced, not checked. That battery is as good as dead if it's that low ( testing at the terminals ). Now on the flip side, when you said that you checkd the power wire inside the Jeep at 10 V, what was the actual battery voltage at the terminals ?
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sroth140 
Silver - Posts: 513
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Joined: August 27, 2003
Location: United States
Posted: November 12, 2004 at 12:26 PM / IP Logged  
thats some good stuff to look into. i think we tested 10v inside the jeep, i told him a battery/alternator test might not reveal anything. however, if there is corrosion on the ign haness somewhere that could cause a voltage drop. ill try taking the 12v+ to the battery if no one else at the shop has tried that.
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mainormoscoso 
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Joined: May 24, 2003
Location: United States
Posted: November 12, 2004 at 10:19 PM / IP Logged  
That's got to be just a bad battery hook it up to one of those charger/starter unit and see if everithing works fine   once that you start the car disconect the charger, check the voltage ant the battery terminal it should be 13-14.4 if you get that the charge sistem is ok, replace the battery.
nava94 
Silver - Posts: 296
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Joined: February 28, 2004
Location: United States
Posted: November 13, 2004 at 12:11 AM / IP Logged  
test the battery with you meter see what voltage it gives you. looks like you should clean the pos. & neg. post on you battery they are probably corrosion build up that's why you are getting 10 volt read out at the steering column.

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