asian wolf alarm won't disarm

I have an ASIANWOLF FM 2009 VERSION 2.0 alarm and i can't for the life of me get it to disarm. i think either the remotes are messed up or the brain was programmed incorrectly from the factory. both remotes, when armed, will arm the truck, but i cannot for the life of me unarm the truck. the lcd screen on both remotes have "arm" stuck on them after the remote has armed the truck. everything else works as it should, i'm just having trouble unarming. I've had another asian wolf alarm very similar to this one, the lcd screen when armed, would have "arm" come up but then disapear after a few seconds. Does anyone have any advice? please help!

1997 Chevrolet Silverado

Your using this remote start as a stand alone security system? pushing button 1 arms and disarms....but your won't disarm/unlock, correct? It's not the "factory security" we are talking about NOT being able to disarm, correct?

After arming and walking away for a while, upon returning to the vehicle and pushing button #1 does the siren chirp 2 times? and NOT unlock the doors? Or does it not chirp OR unlock?

KarTuneMan wrote: After arming and walking away for a while, upon returning to the vehicle and pushing button #1 does the siren chirp 2 times? and NOT unlock the doors? Or does it not chirp OR unlock?

it chirps two times, the remote gives a weird tune that i've never heard before, and nothing unlocks... after that if you push it again and again it just arms arms arms arms. there is no factory alarm that would be causing issues either. I bought the programmer for the alarm and set button three to disarm when pushed... so that's how i'm getting in right now.