New to Best Buy, Advice?

Keep an eye on your numbers and what the uppers have to say. Attitude (proper attitude) will get you far in the company. Make it to all the meetings and find out what it takes to gain and maintain Top Gun status.

From there, just enjoy the flow of BB.

Good Luck!

I love our store but I find myself wishing for more organization. There are too many "systems" in place to help make things easy but there are too many ways to do any one task that it makes it harder.

example:  Our sales floor has a difficult time selling the correct parts but due to our UPT or units per transaction that needs to be nice and high we encourage them to sell the parts at time of radio sales.  (boo)    Then on a busy day we will just swap the correct one for the incorrect one and wright down the TA# and do an exchange at the end of the night.  We have a new CEM and he wants a downstocking report filled out and various other forms that I've honestly never heard of before.   Our previous product process manager wanted an inventory adjustment done, and our GM doesn't care he'll give me his numbers to do a no recipt exchange.

Point being there are a trillion ways to do one thing in best buy and I'm finding that it depends on how long your superior has been with the company.  So I guess find a process that works for you but if in doubt check SOP online just to cover your a@* because every keystroke is monitored.

Ahhhh....I think nouse does know who I am....its only fair nouse, tell me your store number.

Anyhow, everything nouse says is true. I started as a Supervisor and did MECP training for the district at bestbuy.

I switched to part time install because the sup. of mobile now has to run cell phones and digital imaging as well. I'd rather shove hot nails into my eyes then sell cameras and phones. It's a mess.

When I was sup. everything was about numbers and you are under constant pressure to perform and get your salesteam to perform. Best of luck getting a 7 dollar an hour part time student to have some passion about selling stuff at a large retailer. Some are ok, but not most. Now I just install, play on the computer, and go home broke. I work closing shift so my days are free which is not bad.

I have been focusing more on side work and looking for a high end shop to work for. Bestbuy was good for me because I also play in a band so I needed to have flexible hours, which BB offers.

But even though I am at the top of the payscale for an installer there, I am starving. I need to set my priorities straight and make some money. I will miss the people I work with but need more money and a shop that will allow me to do what I love most...custom work. I get away with small enclosures and occasional fiberglassing but it is not "SOP" and they won't let me set up a tablesaw there.

But it can be a good place for novice installers to get experience, and there is opportunity to move up in the company (most of our managers were cashiers not too long ago) if you don't mind leaving the bay and selling dishwashers and Plasma TV's etc.  Not for me.

If you are who I think you are then I enjoy reading your feedback to our tips.  Actually its sorta funny because your usually the first to.  I beat you to the punch on the 98 Bose bypass tip though. haha  

anyway.....I really do love working at best buy and I've learned alot there I started not knowing my a$@ from a hole in the ground and now I can confidently do my job day to day and I'm even training new installers which is still sorta weird for me.  but I'd love to get back to learning the custom side of it. Like I said in another post I worked at another small local shop for about a year and if they didn't move a little over an hour from my house I would have stayed with the company.  We've done light fiberglass out of our best buy bay but another tech and I had to take it home and finish it there due to management whineing about SOP and OSHA.  But I have friends in other states that work for best buy and they have a table saw in their bay.  And, they can hand in time edits for building enclosures at home. 

Just more of the different managers doing things differently.  But I agree that if you know SOP then noone can tell you your doing it wrong.