Experience with www.onlinecarstereo.com ?

They said they have a warranty. If the box is unopened, it has the factory warranty. Anyone else?

vwgolf1128 wrote:

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If the box is unopened, it has the factory warranty.

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You're kidding, right?  If the box is unopened, how do you know if you NEED a warranty?  Depending on the manufacturer it depends on where you bought the "box" since it is the retailer who also serves as the service center.

Also check your state laws, florida has a statute if a warranty is offered on a product and a manufacturer refuses to acknowledge this like in the case of a unauthorized reseller, the Attorney general will send a nice little lawsuite to the manufacturer.

My reseller has used this Florida has used the florida Attorney General for this many times in suing companies that dont honor the warranty

So just remember check your state laws on warrantys you may have more options than you think

DYohn] wrote:

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ou're kidding, right?  If the box is unopened, how do you know if you NEED a warranty?

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Ha ha...good eye.  That's a hoot.

oonikfraleyoo wrote:

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How is the manufacturer responsible for a warranty given by a non-authorized dealer??? Also, almost every manufacturer's warranty has a clause that states that if its not installed by a professional, warranty is void, so almost anything you buy online and/or install yourself has no warranty. (Unless of course you are a professional and not just think you are.)

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Thats why many states have their own laws regarding on how a warranty must be handled,  for example my kenwood manual  states "This warranty gives you specific legal rights, and you may also have other rights which vary from state to state."

Basicly manufacturers have abused the little clauses in thier warranties like not installed by a professional , and people got fed up and started complaing to their state officals thus is why these laws exsits, its good to have these consumer protection laws cause without them the manufacturers can just push you around

oonikfraleyoo wrote:

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How is the manufacturer responsible for a warranty given by a non-authorized dealer??? Also, almost every manufacturer's warranty has a clause that states that if its not installed by a professional, warranty is void, so almost anything you buy online and/or install yourself has no warranty. (Unless of course you are a professional and not just think you are.)

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I am getting all my stuff installed by a professional...

It's not crap, it's how manufacturers protect themselves from paying for idiotic mistakes made by people who "think" they know how to install.  I have seen MANY burned or broken pieces of electronics equipment damaged through ignorance and/or negligence on the part of owners, who then want to try and get "warranty repair."  It is often a rude awakening when people learn there are rules behind warranties.  I have known people who fried the engines in their new cars trying to get some fast and furious speed enhancement by purchasing a "chip" off eBay, and then get pissed when the dealer tells them sorry charlie, you broke it you pay for it.  If you blow your woofers because you "crank the gain" up or if you blow a HU by bridging the built-in amplifier, the manufacturer will often also tell you sorry it's your fault. And it is. 

On the other hand, I personally have had warranty replacement on my high-end Nakamichi in-dash CD changer three times.  The unit I bought had a mechanical problem and since I did it RIGHT, I got the entire HU replaced three times for free over the course of two years until I finally got one that functions perfectly.

If you purchase good equipment that comes with a warranty, you should always purchase from an authorized dealer and have it installed by an authorized service center in order to protect your investment. 

But bottom line is it's your money: if you want to purchase off EBay and install it yourself to save a few bucks, cool go for it.  Just don't expect any manufacturer to stand behind something done in that fashion.  You're on your own!

Warranties and guarantees are very touchy subjects.  Even without authorized dealer installations you can get around those little words "No warranty unless installed by an Authorized Alpine Installation Centre"  There are many laws that are made to protect consumers from this little wording.  It is the same as a sign saying that your car dealer is not responsible for items left in car while it is in for repair.  You must remember Lawyers wrote the laws so they also put in a clause and sub laws that can help them around the law.

I'm not going to pay someone twice what he paid so he can say it was installed by a authorized dealer....What a waste of money!! Let's see I will sell you this amp for $800 so you can get a warranty even though I paid only $300 for it.. Most electronics will show signs of failure in the first 30 days and that's a fact!! People like www.woofersetc.com and www.onlinecarstereo.com will cover under warranty same as manufacturer..

Example of something I just bought about 4months ago:  Kenwood Excelon KVT-915DVD through a authorized dealer cost $2300, I paid only $1500 through a non-authorized dealer.. A savings of $800 now is that worth it to you? If so go ahead and waste your money it's only money anyways...

It wasn't be B stock or refurb as you suggested that would be illegal if not properly posted on their site!! It comes from the same place the authorized dealers get. Beside all you have to do just like I do call the manufacturer and give them the serial number of the unit you bought. Most authorized dealers I have dealt with are unqualified and shouldn't touch anyone's vehicle EVER.. Don't get caught up in authorized dealer hipe its just that hipe!! Everything onlinecarstereo and woofersetc sell are brand new and factory sealed unless clearly marked.. If in doubt call the manufacturer and give them the serial numbers.. Diamond Audio, Eclipse and Kenwood have all done this for me without question... Not a big deal folks..

vwgolf1128 wrote:

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So i am RIGHT, since i am getting it installed by a "professional".

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If you capable do it yourself and get your equipment online and save hundreds of dollars depending on what your looking at.. I deal with www.woofersetc.com and they have been great to me and will back any product they sell. They will also beat or match any price you find on the internet or from a dealer, I have used this several times with them always coming in cheaper.. I just had them price me the new Diamond Audio line that was just introduced. When I emailed them back asking for a better price they took another $30 dollars off the items I wanted (D9 series and D6 series).