hissing noise with new stereo

I just got my new stereo installed at best buy and I get a hissing noise with everything I play (radio, CD, Ipod)

My car is an Acura RSX type-S 2005. It has a bose sub-woofer.
I took it back to Best buy to get it fix, but they didnt know how to fix it.

They told me the problem was the sub-woofer and that they would charge me $70 to remove the cables. of course I said no.

My guess is that the wire connections arent right.

can anyone please help me?
Does anyone know how to fix this?

This almost sounds like an amp gain issue.

I am not familiar with your audio system though... and sorry to hear that Best Buy couldn't fix it.

good luck

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Mark "Hamzter" Cinense
1991 Infiniti G20 w/JDM SR20DE
Eclipse CD8445
MTX Thunder 684
Polk DB6750
Polk DB6500
Optima Red Top in the Trunk

I dont know much about car stereos...

Whats an "amp gain"?

Does that mean that the head unit gives out more power than the factory speakers can handle?

thanks for your time.

Daniel

sorry, I forgot to say which care stereo I have....

ITS A PIONEER with an Ipod connection on the back.   does that make any difference to the problem?

daniel-danny wrote:

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My car is an Acura RSX type-S 2005.

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Nice car.

daniel-danny wrote:

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I just got my new stereo installed

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You got a CD player installed?  Please list ALL the equipment best buy installed... things like model numbers help alot.  Is there a time when it doesn't  make line noise?  Like at low volume?

daniel-danny wrote:

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ITS A PIONEER with an Ipod connection on the back.   does that make any difference to the problem?

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It could.  Pioneers make really cheesy head units and generally people complain about line noise when they use this particular brand.  Generally however, this complaint applies to people with an amplifier installed, and you imply you only had a head-unit installed. 

daniel-danny wrote:

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They told me the problem was the sub-woofer and that they would charge me $70 to remove the cables. of course I said no.

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What does "remove the cables" mean?  Disconnect the woofer?

Obviously, this should teach you to shop elsewhere.  Read the release you signed for Best Buy to work on your car.  Don't take the release as the final say either, depending on your state and the consumer protection laws there, you might be able to force Best Buy to fix it or remove it and return it to pre-hacked-to-death condition and refund your money. 

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"I'm finished!" - Daniel Plainview

I have a 2005 RSX. The Bose system in the "S" model needs a line output convertor. Best Buy sales people and installers are idiots when the install involves more then power and speaker wiring. Go back and tell them getting the hiss out is THEIR responsibilty and see if they even know what an LOC is. If they can't fix it, tell them to take the stereo out and give you a full refund. Then go to a reputable independent dealer. Oh, but remember Best Buys offers "free" installation, which usually is worth what you pay for it. NOTHING.

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There is no such thing as free installation!

Wow, Bob...

Umm, he's right though... They are most likely not using an LOC, and running speaker levels right into the stocker amp. The speaker levels will be EXCEPTIONALLY noisy, (hissy) and that is where your noise is coming from, almost guaranteed.

Get a decent deck, something with better specs, and that'll start alleviating your noise issues, right there.

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It all reminds me of something that Molière once said to Guy de Maupassant at a café in Vienna: "That's nice. You should write it down."

Sorry David. I fixed 4, countim', 4, install screwups from my local BB this week and I'm a little fired up.lol

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There is no such thing as free installation!

Working on the big install this weekend! Having to do a few changes from my DESIRED install, but I'll be able to make do, I think! Space constraints are more constraining than I had hoped... I just REALLY want that deep extension! Willing to trade desired install for it!

"Where's my digital camera?"

Will have more bennies to you by Tuesday!

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It all reminds me of something that Molière once said to Guy de Maupassant at a café in Vienna: "That's nice. You should write it down."

I am so glad that there is no BB in my city.....wait a minute....maybe there should be. You might also want to look for a snake that may be hiding in the vehicle. They like under the front seats for some reason......

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Top Secret, I can tell you but then my wife will kill me.

There is a flip side though too. I work at a medium box retail store, and I get at leat 5 people a week from the local independent shop that are complaining about the quality of their work and service. Don't get me wrong, I hate best buy, but there are some talented installers at some locations. I used to be one!

Aight.

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There is no such thing as free installation!

sarcomax wrote:

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There is a flip side though too. I work at a medium box retail store, and I get at leat 5 people a week from the local independent shop that are complaining about the quality of their work and service. Don't get me wrong, I hate best buy, but there are some talented installers at some locations. I used to be one!

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An independent shop that does crap work will not stay in business long.  This is not true of a large chain store: they will stay open no matter how poor their install work might be as long as thier retail side is working.  Granted, some big boxes might do fine work, but the vast majority of larger chain stores employ mainly entry-level installers and demand fast, minimal effort work from them.  A good install from a big box store is a rarity since installation is only a side-line for them.  An independent shop that does poor quality work is also pretty rare, as doing good installation work IS their business and is how they STAY in business.

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Support the12volt.com

Really it is just about hiring the right people. I worked at best buy in installation for 7 years. I never had a damage claim come out of either bay that I worked at as the supervisor. I helped open many stores, and trained many supervisors on the proper way to hire and train a staff.I hired only full time employees, trained them very slowly which gave me plenty of time to observe their development and taught them the paitence required to do this job correctly, you know, like mr miagi in the karate kid. The ones that could not handle the sometimes snail pace left, and the good ones stuck around. The reason that I only hired full time installers was so that installation was how they kept food on the table and a roof over their kids heads. Good installation work WAS their business, and it was how they STAYED employed. Not to mention the fact that there was a lifetime warraty on the work. As an evil corporate juggarnaut, Best Buy will be around for as long as the customer owns their car. They will be within just about an hour from any major city so if a fuse blows or a wire comes loose while the customer is on vacation, they will have a place to go to get things looked at free of charge. (providing the location plays by the rules)The garbage shop down the road has been around for years, and they have been doing garbage work for years. They charge to look at their own work. They sell discontinued floor models from my store as new, for more than what we were charging when they actually were new. They have hired three installers that were fired by me for doing crap work at my current non best buy, medium box location. Actually, one guy that works there was fired for watching porn in a customers car, but that was before I got promoted here... The bottom line is for every big box location that somebody says "don't ever take your car there" I can name an independant shop that is still in the practice of doing equally crappy work. Like anything in life, chances are you are actually going to have to do some work to find the right place to get your work done. If you are going to be dropping a bunch of money on a system and you have not researched the place that you are buying from or having the work done, then you get what you deserve. I might be the vast minority, but if I get a potential job that comes in that I am not 100% comfortable in doing, I refer them to somebody that is. I give the customers the information needed to make an educated decision. I expect customers to ask questions about me or any of my installers. Installation is what I do. If my store never sells another computer, or major appliance, I really don't care. I am very good at what I do, and there will always be a demand for people like me. Who knows, maybe I will open up my own shop and join the blindly bash the big box brigade. It is so much easier than giving people advice that they can actually use. I should point out that the last statement that I made is not ment to be an attack at anyone, I just threw it out there to get people thinking. I lurked at this site for quite some time before joining, and I have learned alot from many people. Maybe someone learned something from me today.