viper remote issues
Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=111995
Printed Date: May 16, 2024 at 4:15 PM
Topic: viper remote issues
Posted By: kgerry
Subject: viper remote issues
Date Posted: February 28, 2009 at 1:28 PM
2 strange vehicles in a day... and i could use some advice....
vehicle 1, Viper 5500 lady was trying to program something on her remote and now she has no beep confirmation when locking or unlocking the doors...still beeps when she remote starts the vehicle... i checked programming with the Bitwriter and Confirmation Chirps is programmed ON in the menu... only the remote wont beep to confirm door lock/unlock, the icon still shows the doors locking and the doors do indeed lock and unlock, only no beep...... i programmed a new remote to her vehicle but same thing, no beep on lock or unlock with the new remote..... any ideas??
vehicle 2, Viper 5301 constantly get out of range notification... doors lock & unlock fine and remote starts fine, just get out of range response from LED 2-way remote.. i programmed a new remote, same thing, tried a new antenna, same thing, new antenna cable, same thing.... is there anything in the brain itself that will allow it to act as a 1-way, but not a 2-way? everything still works fine, just not getting the 2-way confirmation.... any ideas??
-------------
Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Replies:
Posted By: howie ll
Date Posted: February 28, 2009 at 1:34 PM
Is it me but I've got a bad feeling about the latest DEI two way remotes? Heck you can't even programme a new remote properly with pos door locks, you've got to ground the green.
Posted By: robertsc
Date Posted: February 28, 2009 at 1:39 PM
I know you can turn off the page feature on the remote . As to what it exactly does i don't know but it could be the source of your problems. I have never turned that feature off for anybody.
Posted By: kgerry
Date Posted: March 03, 2009 at 10:39 AM
paging is definatley turned ON... no one else having issues with the Responder LE remotes? i'd heard they were problematic.......
-------------
Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Posted By: robertsc
Date Posted: March 03, 2009 at 8:21 PM
I had a first generation and it needed to be charged every day. So i phoned my rep and returned it for a different model.
Posted By: ajstetler
Date Posted: March 03, 2009 at 8:28 PM
kgerry wrote:
paging is definatley turned ON... no one else having issues with the Responder LE remotes? i'd heard they were problematic.......
YES! I have had some go bad, but a buddy of mine runs a shop in MI, and he is constantly swapping brains out because the remotes fail to work. I am not happy with DEI's "new & improved" bull$h!t. ------------- Big Al
Posted By: holty
Date Posted: March 05, 2009 at 6:17 AM
kgerry wrote:
vehicle 2, Viper 5301 constantly get out of range notification... doors lock & unlock fine and remote starts fine, just get out of range response from LED 2-way remote.. i programmed a new remote, same thing, tried a new antenna, same thing, new antenna cable, same thing.... is there anything in the brain itself that will allow it to act as a 1-way, but not a 2-way? everything still works fine, just not getting the 2-way confirmation.... any ideas??
NOTE: I'm a consumer, not a installer. I'm having this EXACT same issue with my 5901. Its intermittant though, sometimes i get the out of range response on the remote and sometimes it works fine, but the car always responds fine. Is there a fix for this or am i going to have to take it back to my installer? Asking because the shop i deal with is an hour away, i hate having to make trips up there if i don't have to. ------------- Holty
'03 Chevy Silverado SS
'04 Nissan Maxima SL
Posted By: p/t installer
Date Posted: March 05, 2009 at 6:29 PM
don't know about your 5500 issue, but the 5501 and 5901 or any of the responder le or responder sst units (meaning 1st batch) have had antena issues to not working in cold weather some will come back when it warms up some won't come back at all either way there is an antenna swapout from dei our swapouts came in with a silver dot painted on it. 40 percent still did not respond so we got back to dei and apparently some of the units required what dei called a reboot. what you do is first install the new antenna then unplug all the harnesses at the unit except for the the main harness with the thick guage wires now with all the harnesses unplugged except the main one you ground a regular one wire test light and drag it accross all of the exposed pins to reboot . you will here onboard relays clicking this is a good thing, after you've shorted, (not literally) the pins by dragging your test light accross all of them plug all the harnesses back in and most of the time you don't even have to go through the programming everything programmed was remembered and away you go. done this many times already, with new antenna for colder climates and the rebooting you won't see this customer again and both of you are happy. let me konw if this helped
Posted By: soundnsecurity
Date Posted: March 05, 2009 at 7:43 PM
p/t installer wrote:
don't know about your 5500 issue, but the 5501 and 5901 or any of the responder le or responder sst units (meaning 1st batch) have had antena issues to not working in cold weather some will come back when it warms up some won't come back at all either way there is an antenna swapout from dei our swapouts came in with a silver dot painted on it. 40 percent still did not respond so we got back to dei and apparently some of the units required what dei called a reboot. what you do is first install the new antenna then unplug all the harnesses at the unit except for the the main harness with the thick guage wires now with all the harnesses unplugged except the main one you ground a regular one wire test light and drag it accross all of the exposed pins to reboot . you will here onboard relays clicking this is a good thing, after you've shorted, (not literally) the pins by dragging your test light accross all of them plug all the harnesses back in and most of the time you don't even have to go through the programming everything programmed was remembered and away you go. done this many times already, with new antenna for colder climates and the rebooting you won't see this customer again and both of you are happy. let me konw if this helped
can you use a resistor instead of a test light? if so, what ohm resistor? -------------
Posted By: another-kelly
Date Posted: March 05, 2009 at 9:49 PM
kgerry wrote:
<SPAN class=post>
vehicle 2, Viper 5301 constantly get out of range notification... doors lock & unlock fine and remote starts fine, just get out of range response from LED 2-way remote.. i programmed a new remote, same thing, tried a new antenna, same thing, new antenna cable, same thing.... is there anything in the brain itself that will allow it to act as a 1-way, but not a 2-way? everything still works fine, just not getting the 2-way confirmation.... any ideas??</SPAN>
try disconnecting power from the brain for at least 30 seconds to "reboot" it. otherwise you have to swap the brain
Posted By: ajstetler
Date Posted: March 08, 2009 at 12:29 AM
I had a Viper 5901 come in today with remote problems. DEI's fix is to solder in a 5k-10k ohm resistor on the blue wire in the antenna cable and delete all remotes to the brain and reprogram. I think that is a little unnecessary.
-------------
Big Al
Posted By: p/t installer
Date Posted: March 14, 2009 at 12:16 PM
why are you affraid to use a test light? the only pins you are supplying ground to are either negative inputs or negative outputs. with the exception of maybe the white parklight wire pin which does not see 12 volts until the unit is activated. if you think it's bad to ground (-) ins or outs then don't do this. otherwise, last week i did this again on a 5901 viper and it worked yet again and no the unit did not fry, just leave the main harness plugged in and that's all. i would not post this if i fried something.
Posted By: howie ll
Date Posted: March 14, 2009 at 2:06 PM
I'm so with p/tinstaller here. I've been doing this work since the 1970's and I still use a Snap-On incandescent test-light. I realise what we try to teach novices about correct practice but I've never found anything better at sniffing out door contacts or working out how the lock triggers work. Yes when I'm unsure especially on a newer vehicle or testing resistive wiring I'll use a DMM, I also use a Mac 120 test tool with LEDs, its wonderfully fast for finding tach, just watch the LEDs flash! In the application you were using an incandescent test light would probably have been the safest as the bulb acts as a buffer. It's also faster at finding the mute wire on a head unit.
Posted By: cma12807
Date Posted: May 28, 2009 at 2:41 PM
kgerry wrote:
vehicle 2, Viper 5301 constantly get out of range notification... doors lock & unlock fine and remote starts fine, just get out of range response from LED 2-way remote.. i programmed a new remote, same thing, tried a new antenna, same thing, new antenna cable, same thing.... is there anything in the brain itself that will allow it to act as a 1-way, but not a 2-way? everything still works fine, just not getting the 2-way confirmation.... any ideas??
I'm having the same problem but with a Python 872. Remote received confirmation until a couple of months ago. Replaced batteries, didn't work. Got a new remote and programmed by a different installer (original install by Circuit City) still no confirmation. I am not an installer, but was going to have a friend look at it. Will the suggestions here work for the Python or will my friend have to do something else. Also, I don't have the install manual. If anyone does, could you post it somewhere. Thanks
Posted By: kgerry
Date Posted: May 28, 2009 at 3:13 PM
i have found that they need to be "rebooted"..... 2 ways to do this are to disconnect the vehicle battery for a couple of minutes or else pull the 15 amp fuse on the red wire of the secondary harness which powers the brain (this is usually what i do) then they work fine again... a PITA, yes... but a quick fix
-------------
Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Posted By: cma12807
Date Posted: May 30, 2009 at 10:10 AM
Kevin, will I have to reprogram the remote after disconnecting the battery or the 15 amp?
Posted By: kgerry
Date Posted: June 01, 2009 at 2:19 PM
nope
-------------
Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
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