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problems with audiovox prestige aps 785

Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=119102
Printed Date: May 19, 2024 at 12:20 AM


Topic: problems with audiovox prestige aps 785

Posted By: cezaryt
Subject: problems with audiovox prestige aps 785
Date Posted: January 04, 2010 at 9:18 PM

Couple facts – car alarm is Audiovox Prestige APS-785 (with remote starter), car is 2003 Honda Accord. The car alarm was installed at the dealership 6 years ago, when we bought the car. It used to be my wife’s car, but when I got it couple years ago, I’ve noticed that couple functions were not working or working a little bit differently. For example the starter didn’t work – it cranked the engine two or three times with no luck – someone later told us, that it’s because the battery in the transmitter was replaced. It didn’t bother me as long as the alarm worked, although it would be nice to have that remote starter working especially during winter in Chicago. So I had this alarm, with many features, but only lock/unlock worked. I was fine with that.

Then couple months ago one of the transmitters failed to work. When the battery is in the light blinks continuously, and the transmitter doesn’t work.

Then last month the other transmitter started acting – I couldn’t disarm the alarm, even though I tried many times. I changed the battery – it didn’t help. I drove my car to the dealer, with alarm sounding all the time, and when one of the service guys touched the transmitter… a miracle happened – it started working. I didn’t want to take chances, so I disarmed the alarm, and left the transmitter at home.

Last Wednesday I wanted to charge my car’s battery, so I had to disconnect it. After I reconnected it, the alarm sounded (of course), but didn't respond to the transmitter. I had to manually override it using the valet switch.

I tried reprogramming the good transmitter doing the following: ignition on, press valet switch 3 times, press lock (the alarm sounded once), press valet, press unlock (the alarm sounded twice), press valet, press the third button (the alarm sounded three times), press valet, press the fourth button (the alarm sounded four times)… and the transmitter still doesn’t work. What do I do wrong? How do I program the good transmitter? What should I do with the other one? Is it reparable?

Thanks for any help.




Replies:

Posted By: Chris Luongo
Date Posted: January 04, 2010 at 10:53 PM
I've seen that "LED always on" thing many times before. That means the remote is defective. I don't really know why they do that...sometimes they get wet inside from going through the washing machine and that happens.

Have you asked the dealer to replace the remote(s) for you under warranty? If you were my customer, I would.

That sounds like you entered programming the correct way. But, after you pressed the valet switch three times and got that short chirp, when you press Lock on the transmitter, you're supposed to get a LOUD chirp. If you didn't, the system didn't recognize the remote.

I'll guess the remote is bad, but you never know if you could have a bad antenna or even a bad brain....very unlikely but no way to tell until you try a new remote.

If the dealer won't help you, you can find Audiovox remotes on eBay fairly easily. I might have a couple extra I could send you if you'd send me the bad ones back plus a couple of dollars for postage....I'll look around and get back.

P.S. You mentioned that in the past, the remote starter would crank but not start the engine.

The fact that the unit at least tried to start the car proved that the remote was good (at that time) and programmed correctly.

It either wasn't cranking long enough, or maybe the car wasn't "seeing" the transponder chip in the spare key that's installed in that little box under the dash. No way to really troubleshoot this part until you get the remotes working, though.




Posted By: cezaryt
Date Posted: January 05, 2010 at 10:54 PM

Thank you, Chris for your advice. I'll try to re-program the "good" transmitter one more time, then I'll get back to you with results.





Posted By: cezaryt
Date Posted: January 06, 2010 at 10:31 PM

Ok, I tried to reprogram the "good" transmitter today one more time. I did the following: ignition on, pressed the valet switch 3 times, the siren chirped once, pressed and hold the lock button for some time, but there was no loud chirp, and after about 6-7 seconds the alarm sounded once, and it was it. It looked like the unit exited the program mode. Oh, and from that single chirp until that one sound, the dash mounted LED was flashing, then it went off. I tried it two times. Does it mean that the unit doesn’t recognize the transmitter/the second transmitter is also bad? The battery is good, and when I press any button the LED on the transmitter blinks as it used to before I started having those problems. Any thoughts?





Posted By: Mike M2
Date Posted: January 07, 2010 at 6:39 AM
Either it isn't seeing the remote or the antenna is unplugged/bad....

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Mike M2
Tech Manager
CS Dealer Services




Posted By: Chris Luongo
Date Posted: January 08, 2010 at 11:01 PM
Yes, what Mike said.

Probably just bad remotes but you never know.

Was the windshield recently replaced? Sometimes the windshield guys mess up the antenna cables?




Posted By: cezaryt
Date Posted: March 19, 2010 at 12:18 AM

I've been very busy at work lately... but here is an update: the antenna cable was loose. I've plugged it in, I've reprogrammed the good transmitter (I changed some features), and the car alarm works. The other transmitter is dead though, so I'll have to think about a replacement. Chris, is your offer still valid?

Now - the remote starter. I've programmed the tach rate, I've made changes to some features, but it still doesn't work. The lights flash once, the starter inside the car tries to start the engine, but after three attempts nothing happens. I've tried to enter the diagnostic mode (feature #7), but the description in the manual is so vague, that I has not been able to figure out the reason. I think I've turned it on, but the lights were not flushing... Do you have any idea why the remote starter doesn't work? Is there anything I can do to check/fix it?





Posted By: Chris Luongo
Date Posted: March 19, 2010 at 7:58 PM
Yes, I'll try to help with remotes. Whatever I have is likely to look different from what you have, but will still work correctly.

Anyway, good news about the antenna cable and having one good remote!

If the tach programming works, you can be pretty sure that the tach wire is still hooked up and hasn't come disconnected or anything. (The parking lights flash on and off when you go to start the engine, correct?)

My guess if I have to make a bet would be that the car isn't "seeing" the transponder key that's most likely installed in a small box under the dash, but better to test first.

Do the following:

1. Start engine normally with key, while looking at the instrument cluster. There's a green light with a key symbol in it. Take note that the light comes on steady for a couple of seconds, then goes out and stays out.

2. OK, now you understand how the light is supposed to work. So, shut the car off, remove the key, wait a few seconds, and try the remote starter.

3. Is that green key light still coming on steady, or is it flashing now? If it's flashing, the car isn't seeing the transponder in the key. If that's the case, try remote starting again, but while leaving the key in the ignition (in the Off position) the whole time.

If, after Step 3, it remote starts reliably with a good key in the ignition, you'll know it's a transponder bypass issue for sure, and then there are a few things you can do to fix it.

P.S. Have you had replacement keys made for the car for any reason? Has the car been to a locksmith for anything?




Posted By: cezaryt
Date Posted: March 22, 2010 at 7:32 PM

Chris - you are the man!

When I tried to start the engine remotely, the green key light on the dashboard was flashing. I put the key in the ignition (in the Off position), tried again and the engine started... So what's the next step? How do we fix that transponder bypass issue?

Thanks for all your help!

PS. No, I still have my original keys (no replacement). My wife (who's been using the car previously) said that the remote start hadn't been working for a long time.





Posted By: t&t tech
Date Posted: March 22, 2010 at 7:55 PM
I noticed he said since he got the car the remote start wasn't working! And from what he said above it is a transponder issue, now if the dealership who installed the unit is any way similiar to the dealerships I know locally, they didn't install a bypass or had no clue they needed one, LOL! posted_image Anyway, you have to check under the dash for  that little box with a key in it, if you don't locate it, well you'll have to install one, if you do then you can troubleshoot!

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COMMIT YOUR WAY TO JEHOVAH AND HE WILL ACT IN YOUR BEHALF. PSALMS 37:5




Posted By: Chris Luongo
Date Posted: March 22, 2010 at 8:23 PM
Wow, cool, thanks for the compliment!

Since it's an Audiovox remote starter, the bypass module is likely (but not necessarily) an Audiovox AS-TCBM. Another popular choice at the time your car was made would have been a 555U by DEI (Directed Electronics).

Anyway, regardless of brand, it's a black box a little bit bigger than a pack of cigarettes. It has a couple of wires going to it, there's a spare key (probably your valet key) inside, and then a "ring" that goes around the keyhole on the car's ignition switch.

The remote starter turns on the bypass module's internal relay, which then connects the ring that's around the keyhole, to another ring (inside the box) that's around the head of the key. The car "sees" a valid key, and then can be remote started.

I couldn't find an install guide online for the ASTCBM. Here's a guide for the newer DEI 556U. (Note that the 556U has a lot of wires that can be connected in various ways; ignore that part for the time being.)

LINK:
https://www.directedstore.com/manuals/556UW.pdf

There are really only four basic possible installation errors: The ring around the keyhole is out of position, the key is out of position inside the box, the box isn't being activated by the remote starter, or the key inside is bad and/or unprogrammed to the car.

My experience is that it's easier for a novice to take down the driver's underdash panel, than it is to take the shroud off the steering wheel. The clips on the shroud are easily broken. With that in mind, I'll start my troubleshooting instructions where I think it'll be easiest for you. If you think removing the shroud is easier than the underdash, you could switch some of these steps around:

1. Obtain access to the black box under the driver's dash where the key is inside. Put your hands on it, and activate the remote starter. You should hear/feel its internal relay click on immediately. If you cancel the remote start (tap the brake), the box should click off after a few seconds.

If it doesn't click, it could be defective, or might not be wired to the remote starter correctly. Post back with results.

2. The box has four screws. Unscrew them, take the box apart, and find the key inside. You'll clearly see where the head of the key sits under a coil of wire. (Look at Page 3 of the link I posted above.)

Take the key out, put it in the ignition, and try the remote start. If the car starts, you know your key is good. If it doesn't, get the key reprogrammed or replaced.

3. My experience is that the letter H from the valet key MUST be positioned right under the coil of wire. The ASTCBM isn't large enough for the oversized Honda key; you may have to break open its casing, and secure the now-protruding key with tape.

Anyway, just plug the thing in (you don't even need the casing), hold the key in that position, and try the remote starter again.

If it works in that position, that was the problem. Secure it permanently in that position somehow.

4. If it's not that, it's the ring that's fallen out of position on the front of the key cylinder. The shroud around the column has three screws on the bottom, and then the sides and behind the steering wheel are easily-broken clips. Maybe a couple are already broken from the original install! Even if you break them all, I think the whole shroud is less than $20 at the dealer. (TIP: Have the car warm inside; cold plastic panels are brittle.)

Anyway, look at Page 4 of that 556U install guide. The drawing does a better explanation than I can in text, but you'll see that the position of the ring is important, especially so on Honda and Toyota. It has to be nice and tight right there around the keyhole.

Put it where you think is good, temporarily, and try the remote start. If it works, use tape or a zip tie to secure it, then put the column back together.




Posted By: cezaryt
Date Posted: March 24, 2010 at 11:37 AM

Chris, thank you once again for your help. I did what you advised, but still the remote starter is not working. Here’s what I did. Since I’ve been driving without those underdash panels since January, yesterday I started looking for the black box first. And I found one. It was buried under all the cables, out of reach. I tried the “click” thing you wrote about in point 1. It was clicking. Ok, I thought, I’ve got a black box, a little bit bigger than a pack of cigarettes, with four screws, with bunch of cables… It must be it. Once I’ve unscrewed the third screw, and picked inside, I’ve found a bunch of circuits, and no key… I guessed it must be the wrong box (the main unit probably)…. I’ve decided to attack the shroud around the column. While working on it, I’ve noticed a little bit of electric tape sticking out from the ignition opening. Once I’ve manager to dismount the shroud (I’m glad my wife didn’t see it), I found three coils of red (or red-black) wire wrapped around the front of the key cylinder, under the electric tape. Is it that ring you’ve mention in point 4?

I’ve followed the wire, and found a thick object with a lot of electric tape on it, with something that resembled a tip of a car key. I carefully unwrapped it – there was my valet key with the same red (or red-black) wire around it (three or four coils) taped to a small black box (with the following description on it: BOSCH 12V 20/30A, 0332209150) with five connectors, and two red wires, one orange, and one blue connected to it. I believe it’s my bypass module… I took out the valet key, put it in the ignition in the off position, tried remote start, and it worked (so the key is good). I brought some electric tape from home and started putting everything together. I taped the three coils of red wire around the front of the key cylinder (the same way it was). I positioned three coils from the other end of that red wire exactly around the letter H on my valet key. I tried remote star, but it didn’t work (the green key light on the panel was flashing this time). Is it the red wire is at fault? What does it do? Are three coils on the key cylinder and three around the letter H on the valet key enough?





Posted By: howie ll
Date Posted: March 24, 2010 at 11:52 AM
It's a home made by-pass, obtain a 556U or the Audiovox by-pass mentioned by Chris.




Posted By: lectricguy
Date Posted: March 24, 2010 at 1:12 PM

Cezaryt-

This is a link to the application https://documents.audiovox.com/700665.pdf.

The home made bypass uses a relay, the coil is powered by ignition (Blue) wire and triggered by the ground while running signal (Ignition 3 relay control output, light blue on the 18 pin connector of the 785).   This activates the relay when the RS is activated, and provides coupling from the key to the car key cylinder.

You may want to ensure that your relay is clicking on when you try to remote start.  If not, I would look at the power and ground connections to the relay (pins 85 & 86).   If the relay is clicking on, I would look carefully at the connection (continuity) of the rely when on (between pins 87 & 30), as well as the intergrity of the connection to the relay for the wire loop.

Howie is correct, a commercial bypass will be a better bet for long term reliability, but you may be able to get your currect set up working in the interim.



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Lectric Guy




Posted By: cezaryt
Date Posted: March 26, 2010 at 10:46 AM
First of all – thank you ALL for your advices. I didn’t have time on Wednesday to try them, so once I got back from work on Thursday, I stayed in my car, because I was eager to finally find the problem and hopefully solve it. I reached behind the shroud on my car’s steering column with my left hand (I put my left hand on the relay to check if it clicks), and with the transmitter in my right hand I pushed the channel 3 button to remote start the engine. The relay clicked, the engine cranked once, cranked twice… and started! I couldn’t believe it! Well, I thought, maybe I waved my right hand with the transmitter too close to the ignition. I stopped the engine, extended my arm with the transmitter toward the back seat, and tried again. Now the third crank started the engine. I stopped it, got out of the car, tried it again – it started at the first time. I stopped it, tried it again – no luck. Again – no luck. Again – the second crank started the engine. I tried it one more time, after couple hours – it didn’t work at the first try, but the third crank at the second try started the engine. I tried it two times this morning when the engine was cold (I thought maybe it worked yesterday, because the engine was at its normal operating temperature, but the whole purpose of having the remote start is to warm up the engine, right?) – it didn’t work. I tried it after I’ve got to work (the engine was not cold anymore) – it didn’t work either. What is wrong with it? Have you ever heard about something like that?




Posted By: lectricguy
Date Posted: March 26, 2010 at 3:40 PM

Cezaryt-

I'll try to help...

From what you are describing, it sounds like you are still having problems with the transponder.  To check this, you can insert a key in the ignition, leave it in the off position, fully inserted.   Now try to remote start the car.  It should start on first attempt.  

If the car starts with the key inserted:

I would look carefully at the relay/keywrap wire...Are all the wires making good connection to the relay?  Can you spot any break in the wire?   Does the relay close (click) every attempt to remote start?

If the wires/connections are good,  and the relay is enabled on every attempt, I would look at the key and cylinder wrapping again, making sure that they are tight, and on the correct positions of the key and close to the factory transponder wire loop on the key cylinder.

If this does not correct the issue, the commercially available (i.e., not home made) 555U mentioned by Howie II and the Audiovox  AS-TCBM mentioned by Chris would solve this problem.

If the vehicle does not start with the key in the ignition:

Try the remote start diagnostics mode.  This is feature 7 in the remote start menu of the APS785.

The diagnostic mode is a temporary mode. Once you have turned on the diagnostic mode, the unit will pause for two seconds then begin to flash the parking lights a number of times indicating the reason for the last remote start shutdown.  This would help you identify the issue if the car does not start with the key in the ignition as outlined above.



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Lectric Guy




Posted By: cezaryt
Date Posted: April 07, 2010 at 12:44 PM
Here is an update: the relay is clicking. I’ve checked the connections to the relay (pins 85 & 86), and they look ok. The continuity between pins 87 & 30 is ok as well (I took a new wire and wrapped it around the key and the key cylinder as was on the drawing). What really puzzles me is that sometimes the remote start works (with either new or old wire), but most of the time it doesn’t. Why is that? Why doesn’t it work all the time or why doesn’t it work at all? It looks like I have a car with an attitude to play jokes on me... I’ll get that by-pass module – maybe this will help.




Posted By: cezaryt
Date Posted: April 21, 2010 at 4:15 PM
I have good news and bad news. The good news is that I’ve bought a transmitter (slightly used, but that’s ok – I’ve switched the electronics inside), reprogrammed it and it works. The bad news is that I’m still having problems with the remote start. Here’s what I did. I’ve bought a new bypass box (556U by DEI). I’ve disconnected the home made bypass, which left me with two wires coming from under the steering column – blue (which was connected to terminal 85 on the relay) and orange (which was connected to terminal 86 on the relay). From the drawing which was posted earlier I concluded that the blue wire is (+) ignition output, and the orange one is status output (-). So I’ve connected the blue wire to a red wire of the 6-pin harness, and the orange wire with a blue wire of the 6-pin harness. Is it how I was supposed to do it? I’ve also taped the ring around the ignition. The ring is pretty big, and I couldn’t make the whole ring to fit snuggly. Should I somehow cut it and make a smaller ring? Would that help? Or a bigger ring creates better “field”? I’ve also put the key inside the box, and connected the 6-pin harness and the 3-pin harness to it. I tried the remote start couple times, but it didn’t work. What did I do wrong? Is it the connection with the 6-pin harness or the ring on the ignition? Please, help me.




Posted By: lectricguy
Date Posted: April 21, 2010 at 5:10 PM

Cezaryt-

Did you also connect the black (Ground) of the 556U to vehicle ground? 

If so, the ring should be as close as practically possible to the vehicle's transponder ring. 

If you've done this already and the ground is connected, place a key in the ignition in the off position, and try to remote start the vehicle, as mentioned in previous replies.  With the key in the ignition, does the car consistantly remote start?   This will help determine if another issue exists, or if the problem is with the transponder.



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Lectric Guy




Posted By: cezaryt
Date Posted: April 21, 2010 at 11:17 PM

Lectric Guy -

Thank you for your patience.

No, I haven't connected the black wire to vehicle ground. How do I do it? (now you know that I'm a total novice) Is it ok if the black wire touches any metal part of vehicle's body? Is that what you mean?

Regarding the ring - its diameter is bigger then the ignition diameter, so only half of the ring goes around the keyhole on the car's ignition switch. Is that good enough?





Posted By: i am an idiot
Date Posted: April 22, 2010 at 6:20 AM
I did not read the ehtire thread, but I think the black wire from the 55whatever U should be connected to the Ground Out when Running Wire.  I have no idea what color that wire is on that unit.  If it is grounded all the time, the ignithion switch will see 2 keys and will probably not start.  If connected to GWR wire, it will only see the bypass module when the vehicle is under a remote start episode.




Posted By: howie ll
Date Posted: April 22, 2010 at 6:26 AM
No Mr I.
Red = constant 12VDC
Black = Ground incidentally NOT just touching it to a metal part of the car.
Blue = Ground whilst running output from the AV unit.




Posted By: lectricguy
Date Posted: April 22, 2010 at 10:38 AM

The 556U requires, as Howie points out, +12V, Ground, and Ground While Running.  The manual is available in the Download section of this site.

Cesart connected 12V and Ground while running (Status output), but not ground.

To address Cezart's question, the 556U black lead needs to be connected to a solid vehicle ground.   With your multimeter, place the red meter lead on a 12volt signal in the car (in the fuse panel, perhaps).  Place the black meter lead on your potential ground point (dash bracket, for example), and make sure the meter reads 12 volts.   It may be easiest to use an existing bolt in the area you choose, as long as your meter indicates it is a good ground. 

You should use a ring terminal on the end of your ground wire, either soldered or crimped (I prefer solder, just my opinion).  Remove the bolt and replace with the ring terminal on the bolt, and retighten.  That should do it.



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Lectric Guy




Posted By: i am an idiot
Date Posted: April 22, 2010 at 12:20 PM
Thatnks Howie. 




Posted By: cezaryt
Date Posted: April 23, 2010 at 1:20 PM

Guys,
Some of you actually made me read the installation manual for the alarm (at least the part about wire connections). I didn’t go very far, because the manual was more Chinese than plain English, but more about it later… The bottom line is: IT WORKS!!!
I’m happy to announce that my remote starter finally works. There were couple mysterious moments while I was installing it, but it works.

So first of all, I would like to thank all of you for all your advices and patience. THANK YOU VERY MUCH!

Now – the details: certainly grounding the black wire helped (I could hear the by-pass box clicking). What also helped was identifying which cable was +12V (it was the orange one, not the light blue as I assumed based on connections to the relay – thank you, Lectric Guy for letting me know how to do it).
BTW, while I was trying to find the proper ground for my black cable, you know, placing the red lead of my multimeter in the fuse panel, where there were no fuses, and the black lead somewhere on the dash bracket, I’ve noticed that not all of the empty fuse sockets provided +12V. Sometimes there was no power. Is it normal? This was one of the mysterious moments I’ve mentioned.
Now, about the installation manual – I’ve read that channel 3 and 4 on my remote may be used for other purposes. What would that be? Opening a trunk? A garage door maybe?... Am I pushing my luck too far?





Posted By: lectricguy
Date Posted: April 23, 2010 at 3:49 PM

Cezaryt-

 Glad to hear your Remote Start is working.   As far as your question regarding the fuses--yes, absolutely normal.  Some fuses are in line with items only on when the key is inserted and in turned to the ACC or On position, such as your radio.  The supply to these fuese will only be active when the key is inserted and switched to that position.   Other fuses are in line with items always powered, such as headlights.  The supply to these fuses will always have power.

 It is common for Channel 3 of the remote start to be used for trunk release, and is activated by holding down the key/trunk button for 3 seconds.  Sometimes this delay can be annoying to customers and installers use another channel, such as channel 4 to provide instant response trunk release.

 These signals are pulsed low when activated, and are intended to drive a low current circuit or a relay, and may be used for a number of things such as trunk release, defrost control, window rollup/roll down, etc.  Please be aware that additional components or modules would be required for some of these tasks.

 As far as Garage Door Openers, I believe Audiovox made a unit that interfaced to garage door openers and was compatible with remotes, but I don't believe these units are available any longer. 



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Lectric Guy




Posted By: cezaryt
Date Posted: April 30, 2010 at 1:45 PM

Lectric Guy,

Yes, the remote start works, and I use it from time to time just for fun. ;-)

Thank you very much, one more time, for all your help.






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