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dei smart start not working

Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=124722
Printed Date: May 17, 2024 at 5:42 PM


Topic: dei smart start not working

Posted By: bdl666
Subject: dei smart start not working
Date Posted: November 29, 2010 at 1:26 PM

We have had a few customers come in and complain that the units are not working. If you send a command to them you get an error message.

Error sending command please try again later

And if you unplug the SmartStart and plug it in again it starts working again for a few minutes.

DEI says is the server and they are working on it. I just don't buy it. Has anyone had any problems with this units?

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ieSpell rocks.



Replies:

Posted By: dasbogie
Date Posted: November 29, 2010 at 7:54 PM
Have seen this happen a few times.  It's great technology but hasn't had all of the bugs worked out yet.  I even have 1 customer who likes to lock his keys in is car because he has his phone on his person.  Well when what you describe occurs, it's not so  convenient. 

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Advanced




Posted By: soundnsecurity
Date Posted: November 29, 2010 at 9:46 PM
ive only installed one smart start device and so far i havent had any complaints from him. but, it would imagine that it might depend on your cell phone service. same as if you've ever made a call and later you find out that the person you tried to call doesn't even have a missed call from you or you send a text message only to have it received several hours later.

smartstart is a convenience feature, plain and simple. its nice to have but it shouldn't be a reason to throw away your normal keypad. it is subject to the same pros and cons as a normal cell phone, if there is a problem with the service for any reason then guess what... you cant get into your car.

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Posted By: sroake4
Date Posted: January 31, 2011 at 9:49 AM
I have installed several of these units and have only had one vehicle not work properly. 2009 VW Jetta. Constantly looses cell comm and DEI is blaming it on me. Way to back up your installers DEI. How about helping to relsolve the problem.

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STEVER





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