DEI Repair Program

Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=24661
Printed Date: July 27, 2025 at 5:35 AM

Topic: DEI Repair Program

Posted By: AlanJE
Subject: DEI Repair Program
Date Posted: January 15, 2004 at 9:44 PM

Does anyone know of a repair program offered by DEI. I believe that the output to pop the trunk is fried because I am not getting any reading w/ a DMM. information like address phone number?

Thanks

Alan

Replies:

Posted By: bassop823
Date Posted: January 15, 2004 at 9:50 PM

If you had the unit installed you can take it back to the installer and have them send it off for repair for you. If you done the install yourself lots of luck. The best thing to do is to take it to a local shop and ask them to send it in for them. I have a 551t that I got sent off 2 weeks ago and have yet to get it back. I also had a C-60 sent off, but it came back in a week and the shop only charged me 10 dollars, which is what dei charged them.

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bassop

Posted By: jrilla
Date Posted: January 15, 2004 at 10:26 PM

WHy do you think its fried? Did you see or smell smoke? What happened to make you think this. You may be able to repair it yourself if it is just an issue of a small burning of the solder on the pc board.

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J Rilla

Owner/Installer

Posted By: sroth140
Date Posted: January 16, 2004 at 12:54 AM

wire up a relay and see if it clicks the coil on and off. take the (-) RED / white to 85 and 12v to 86.

you do know that the button has to be pushed for a few seconds (3 to 5) before it triggers right? some people we do installs for dont understand why the trunk doesnt open when they press it like a lock/unlock button. its got to be held down until the relay triggers.

Posted By: AlanJE
Date Posted: January 17, 2004 at 7:32 PM

yes I have hooked up a realy and it does not click.....I do know that the button needs to be held for a few seconds...... but I stil get nothing......No clue???

Thanks Alan

Posted By: bmf1000d
Date Posted: January 17, 2004 at 7:44 PM

The best bet would be to contact DEI and ask for the repair dept there number is 1-800-876-0800

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"Big" Mike
Double Take
Fremont, Ne
remember to check all your wires with a dmm not a test light!!
i take no responsibilty whatsoever for the vailidty of the info nor consequences thereof