DEI website password
Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=28252
Printed Date: May 29, 2024 at 3:40 AM
Topic: DEI website password
Posted By: mxxmikexx
Subject: DEI website password
Date Posted: March 12, 2004 at 1:13 PM
IF anyone has the password for the dei website, and would be interested in trading it for the password for the audiovox website, private message me!!! information shouldnt be top secret, we have to share the knowledge.
-------------
Mike Battaglia
Specialized Car Audio
Bensenville IL 60106
Replies:
Posted By: kgerry
Date Posted: March 12, 2004 at 4:00 PM
the website is available to authorized DEI dealers...are you an authorized dealer??? one of the reasons that DEI's products cost more (dealer and retail) is because of the great tech support offered to it's authorized dealer network..... it would be quite sleazy of a dealer to give you his personal access code to their tech support website if you are only selling cheaper products like Audiovox.... it's why we pay more as DEI dealers and why we charge more to customers.... if you want the great tech support offered to DEI'd dealers, why dont you look into becoming one??? it's a great product... sure it costs a little more, but you know why.. or you wouldnt be looking to mooch onto their tech support site ------------- Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Posted By: sroth140
Date Posted: March 12, 2004 at 4:53 PM
kgerry wrote:
the website is available to authorized DEI dealers...are you an authorized dealer??? one of the reasons that DEI's products cost more (dealer and retail) is because of the great tech support offered to it's authorized dealer network..... it would be quite sleazy of a dealer to give you his personal access code to their tech support website if you are only selling cheaper products like Audiovox.... it's why we pay more as DEI dealers and why we charge more to customers.... if you want the great tech support offered to DEI'd dealers, why dont you look into becoming one??? it's a great product... sure it costs a little more, but you know why.. or you wouldnt be looking to mooch onto their tech support site
damn right. ------------- MECP certified installer
Posted By: mxxmikexx
Date Posted: March 12, 2004 at 5:08 PM
well, it never use to be a big deal. everyone and their mother knew the 122t code. and smaller shops like myself who cant afford to become an authorized dealer are forced to buy product from a distributor, so even tho i buy dei product and sell it, DEI wont offer their tech support because im not an "authorized dealer" which is BS. and personally between audiovox and dei they both serve the purpose.
-------------
Mike Battaglia
Specialized Car Audio
Bensenville IL 60106
Posted By: draasch
Date Posted: March 12, 2004 at 6:43 PM
if its been said more then once..."an alarm is only as good as the install"
i have heard good and and bad ref the dei tesh support as well as the product line. all brands are pretty much the same. they all serve the same purpose. we all are here to make a buck and push what ever product line we use. there are free sites out there get info from or sites like this.....
as one famous person once said "Can't we all just get along?"
------------- Good Luck
David
Ace Security
813-376-9778
Tampa
Donate to the 12volt
Posted By: bmf1000d
Date Posted: March 12, 2004 at 7:09 PM
mxxmikexx wrote:
well, it never use to be a big deal. everyone and their mother knew the 122t code. and smaller shops like myself who cant afford to become an authorized dealer are forced to buy product from a distributor, so even tho i buy dei product and sell it, DEI wont offer their tech support because im not an "authorized dealer" which is BS. and personally between audiovox and dei they both serve the purpose.
DAMN RIGHT ------------- "Big" Mike
Double Take
Fremont, Ne
remember to check all your wires with a dmm not a test light!!
i take no responsibilty whatsoever for the vailidty of the info nor consequences thereof
Posted By: auex
Date Posted: March 12, 2004 at 8:11 PM
The other part to this is that if DEI notices too many users using the password they will change it and some one will get into trouble by their boss. I will post any info from there databse if needed but I will not give out any of the password I have for their site. Also as draasch pointed out, it is more the installer then the info, and there has been many instances that their info has been incorrect. Personally I don't even use wiring diagram's anymore, I just test for wires the old fashioned way, with my meter.
-------------
Certified Security Specialist
Always check info with a digital multimeter.
I promise to be good.
Tell Darwin I sent you.
I've been sick lately, sorry I won't be on much.
Posted By: mxxmikexx
Date Posted: March 13, 2004 at 3:08 PM
ive been installing for over 11 years. i dont swear by any information im givin, but its always good to have some type of refrences on vehicles your working on. and usually its better if you have more than one source of info. and when you start doing things like making power sliding doors and rear gates lift on chrysler minivans, how are you possible going to "test" for wires like that without some type of information at hand? cars are not as simple as they were 10 years ago. we all know that. i just think its BS that DEI will sell there products to a distributor, who in turn pass the product on to samller shops like myself, and then they wont offer us tech support. thats like selling a product with the "tail light warranty" once its out of sight, your on your own.
-------------
Mike Battaglia
Specialized Car Audio
Bensenville IL 60106
Posted By: kgerry
Date Posted: March 13, 2004 at 3:51 PM
you're absolutely right mxxmikexx if you are buying from distributor who themselves are properly buying from DEI then you should be entitled to the exact same tech support as the big stores do. I would be confronting my distributor or contacting DEI directly to address the issue. I cant believe for a minute that if you could prove to DEI that you are buying from an Authorized distributor that they wouldnt give you access to their system....of course there would probably be a stipulation that its based on the quantity you buy from that distributor... i mean you have to buy more than one or two pieces a season.... but you certainly have a valid point... i myself run a "smaller" shop i get wiring info from 3 separate sources, two of which i pay an annual fee to have access to....if you can simply verify a wire with a meter instead of having to track each wire down and figure things out yourself it does indeed save you potentially hours a job...which turns into dollars... hundreds of dollars in most cases of saved shop time.... ------------- Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Posted By: draasch
Date Posted: March 13, 2004 at 6:00 PM
Kevin its all about the ALL MIGHTY DOLLAR....
i use the omega line and have for 17 yrs....they will help anyone that calls the tech line......i think they are great.
i guess its just the American way.... ------------- Good Luck
David
Ace Security
813-376-9778
Tampa
Donate to the 12volt
Posted By: bmf1000d
Date Posted: March 13, 2004 at 10:57 PM
draasch wrote:
Kevin its all about the ALL MIGHTY DOLLAR....
i use the omega line and have for 17 yrs....they will help anyone that calls the tech line......i think they are great.
i guess its just the American way....
I would have to agree with david i called david trying to figure out a damn 04 town and country. He gave me the number to omega and they helped me out witha product i did not by from them and that was not even theres. Its like here in the forum thats why we answer the ?'s because as most of you know we were the ones asking the ?'s but back when we had nobody to ask. ------------- "Big" Mike
Double Take
Fremont, Ne
remember to check all your wires with a dmm not a test light!!
i take no responsibilty whatsoever for the vailidty of the info nor consequences thereof
Posted By: Velocity Motors
Date Posted: March 13, 2004 at 11:18 PM
I don't know about you guys but from the forum postings on the DEI website, the tech support sucks from DEI ( telephone and internet ). You can get the same support from forums or calling other shops that do installations. This is just my 2c's on this topic, but I have seen better tech support coming from this forum and Auto Sound than the DEI tech pages and telephone support.
-------------
Jeff
Velocity Custom Home Theater
Mobile Audio/Video Specialist
Morden, Manitoba CANADA
Posted By: FullForce
Date Posted: March 14, 2004 at 3:35 PM
well I havent been using Omega products for 17 years but I have been using them for several years and they have given me less, no make that zero, problems at all so far. I have techsoft and the disk by Omega that I use along with bulldogs website just for good measure. Couple of weeks ago I was working on a Camry and the techsoft was just plain wrong on one ofthe features I was working on. Omega and bulldog were the same.
As to the DEI greed with tech support let me say this. I do in fact buy DEI from a distributor from time to time and I would bet you that if I called DEI trying to get on their website claiming that I buy their products from a distributor then they would try and tell the dist. to stop selling to me because Im not an authorized dealer. That would start problems so screw DEI tech.
Posted By: mxxmikexx
Date Posted: March 14, 2004 at 4:08 PM
yeah, ive tried calling dei tech, and they wont even give you the time of day without a dealer code. even after i explained to them that i get product from a distributor, they wont even talk to you . which is really shi!@y.
-------------
Mike Battaglia
Specialized Car Audio
Bensenville IL 60106
Posted By: kgerry
Date Posted: March 15, 2004 at 10:30 AM
huh.... i guess because i am an authorized dealer i have never had to deal with this.... but to be honest you are right.... i make it a habit here to have access to at least about 3 different sources of info because often, whether it's techsoft or Omega or WM, the info they give you may be incorrect... or they may say go here for a tach signal and another may say go here, which is way more accessible and quicker... strange thing is...when you say giving out free tech support is the American way....Directed IS an American company.... but i guess i can see their point a little...it's bad enough when their tech support system gets bogged down by them talking dealers (authorized dealers) through problems only to find out that the product involved isnt even a DEI product..... but you're right... they could probably loosen their sphincter a little thats why we dont rely on them other than having their info available as an alternate source of comparison ------------- Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Posted By: profuse007
Date Posted: March 15, 2004 at 10:39 AM
-damn, all i know is that, if i ever get stuck on an installation, i would post the problem on this forum and be sure that someone will answer it for me......
-Jeff is right, lots of ppl here can answer ur problem better than the DEI tech.
-i dont understand, what other info do you need? diagrams are listed everywhere.
aint this site great?  ------------- Houston,TX
"The two most common elements in the universe are H+ and stupidity" (Ellison).
Posted By: Teamrf
Date Posted: March 15, 2004 at 1:13 PM
Well luckly I have the Omega site and DEI pass....so I'm lucky.
-------------
~The Rookie~
Rookie of the year that is...
Don't let the smoke out of your equiptment..it doesn't go back in.
Posted By: mxxmikexx
Date Posted: March 15, 2004 at 1:32 PM
alls i was looking for was another source of info when i tackle a new car. i agree that people post great info on here, but if your stuck in a rut and need an answer ASAP what are you suppose to do? post a message on here and tell the customer you cant finish there car until you get a reply on a message forum? I think this has been the most controversal topic in awhile on this board.  but i got my answer, so im happy ------------- Mike Battaglia
Specialized Car Audio
Bensenville IL 60106
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