Shops won’t sell me an alarm
Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=35857
Printed Date: May 10, 2024 at 12:50 AM
Topic: Shops won’t sell me an alarm
Posted By: renethewizard
Subject: Shops won’t sell me an alarm
Date Posted: July 19, 2004 at 8:10 PM
I tried to buy a viper 350HV and a 530T window module today and all the shops I went to said that they couldn't sell it without installing it. Something about a contarct they have with them or something. Does anyone know where I could buy these w/o the install. I live in Los angeles area but am willing to buy it online. Only place I've seen both were "audio allies" or something like that but don't know if it's a trusted site. Someone please direct me where I could find these cause I just got my truck and she's vulnerable :) Thanks in advance.
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"A jack of all trades is a master of none"
Replies:
Posted By: TownAndcountry
Date Posted: July 19, 2004 at 8:45 PM
Thats a bunch of BS. You should be able to pick both uninstalled. E-mail me if you can't find a vendor. -T&C
Posted By: extreme1
Date Posted: July 19, 2004 at 9:50 PM
Most dealers will not sell DEI product without install.
#1 it doesn't have any warranty, and #2 most times customer will expect free tech support from the retailer.
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Shaughn Murley
Install Manager, Dealer Services
Visions Electronics
Red Deer, Alberta
Posted By: swamprat323
Date Posted: July 19, 2004 at 10:26 PM
Yes they have a contract that says that. DEI has something up tere ass about selling over the counter, for the most part as extreme1 says is corect. You can buy viper and python online i know of severl site email me if you want them.
Posted By: kel789
Date Posted: July 19, 2004 at 10:52 PM
do we get support from compustar on fm not SS?
Posted By: sroth140
Date Posted: July 19, 2004 at 10:54 PM
Best Buy will sell it but youll be paying for the "free basic install" labor that is built into the retail price. its simple margin errosion if a shop has to sell it at a different price because they arent installing it. so either they dont change it or refuse to sell it. if you install it your self you wont have a warranty on anything if it fails. maybe if you are currently MECP, but DEI wont warranty joe schmoe working in his garage.
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MECP certified installer
Posted By: Velocity Motors
Date Posted: July 19, 2004 at 10:56 PM
Compustar will tell you to go to the place that you got it installed.
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Jeff
Velocity Custom Home Theater
Mobile Audio/Video Specialist
Morden, Manitoba CANADA
Posted By: TownAndcountry
Date Posted: July 19, 2004 at 11:05 PM
DEI warranties any location who is a certified dealer. Larger corps. sell it installed only, but that doesn't mean you can'y buy it. I sell it uninstalled. It's just better if a ME -T&C CP certified installer installs it. Like us.
Posted By: carguy411
Date Posted: July 20, 2004 at 12:09 AM
i can get you the valet 2way alarm and the window module if u want without a problem.let me know what u want to spend and if u want it.im me or email me
bboy411@aol.com
Posted By: renethewizard
Date Posted: July 20, 2004 at 3:14 PM
That's the thing, I don't care for the warranty. So why should DEI. That's what car insurance is for. And if it's the warranty on the install itself, I'm confident in my abilities. So why the hell should DEI be concerned what I do with it after I buy it. Makes no sense to me. Shops would probably make more money with people taking their cars in on half done installs. But on the other hand DEI could get a bad name but I doubt that's why they don't sell w/o install. Anyway, still looking for a 350 HV and a 530T. Email me. BUMP. ------------- "A jack of all trades is a master of none"
Posted By: renethewizard
Date Posted: July 20, 2004 at 6:54 PM
True, That's one receipt you need to keep in the vault. I wonder how they will fix a car that burned to the ground. Just kidding. Nevertheless I found a shop that would sell me both. Fair price. He even said, "you know I shouldn't be selling this to you right". It's probably not worth losing your DEI products for a small profit on one alarm so most shops probably won't chance it; but I still think DEI is stupid. They should just void any liability if not installed by a certified installer, not refuse to sell it. Thanks to everyone who pointed me in the right direction. Will install this weekend. ------------- "A jack of all trades is a master of none"
Posted By: archemedes
Date Posted: July 20, 2004 at 8:13 PM
refusing to sell it lowers the tech assistance calls and returns, just because you know what your doing doesn't mean the next guy will and then he calls dei to figure out why it won't work yadda yadda
Posted By: renethewizard
Date Posted: July 20, 2004 at 8:29 PM
But see heres the beauty of it. I'm not certified but if dei had a way to identify who was then they could only give tech support to those people, like they probably do now. I'm not saying that I will have a flawless install, but if something went wrong, I knew what I was getting myself into to begin with. The shops would benefit by making a killing on peoples bad, half done installs. DEI could avoid returns by not honoring them if they were not installed by someone who DEI authorizes. So it comes down to install at your own risk. What's wrong with that. I wonder what the figures would look like if they did a benefit cost analysis on the additional products sold to the cost of the tech calls. Someone has to at least agree that the shops would make money. Because more than likely they'll sell you an alarm and end up fixing your mistake.
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"A jack of all trades is a master of none"
Posted By: kgerry
Date Posted: July 22, 2004 at 5:42 PM
as a shop owner doing exactly what you suggest i have this to say: most shops don't want to clean up customers sloppy install jobs.... it's a pain in the a** to sift through spagetti trying to figure out what the heck they did wrong.... and i'm sure that the reason DEI doesnt want hack install jobs done with their products is because it reflects poorly on the product... for every 1 customer who grumbles about a sloppy install or product problem 10 potential DEI customers look at another product..... i guess DEI's philosophy is similar to my store philosphy here.... Do it right or don't do it at all !! ------------- Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
Posted By: mecpcert_1
Date Posted: July 27, 2004 at 1:47 AM
i'll have to agree with kgerry. 'don't think i could of said better!
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do it right the first time....less warranty work=more money!:)
Posted By: raydawg357
Date Posted: July 27, 2004 at 7:57 AM
You can purchase them at most Best Buy or Circuit City stores. They will sell them to you. I have to disagree with SRoth on his reply, Best Buy doesn't include a "free install" mark up in their prices.
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Do it right the first time
Posted By: mobile1
Date Posted: July 27, 2004 at 8:27 AM
raydawg357 wrote:
You can purchase them at most Best Buy or Circuit City stores. They will sell them to you. I have to disagree with SRoth on his reply, Best Buy doesn't include a "free install" mark up in their prices.
Yes they do. the mark up on security systems and remote starters is insane because the labor for the basic installation is included in the price. All big box retailers do this, because 90% of the people who buy these types of products NEED to get them installed.
Posted By: sroth140
Date Posted: July 27, 2004 at 1:10 PM
raydawg357 wrote:
You can purchase them at most Best Buy or Circuit City stores. They will sell them to you. I have to disagree with SRoth on his reply, Best Buy doesn't include a "free install" mark up in their prices.
have you ever read the tag? A MATERIALS FEE OF $4 APPLIES, EXTRA PARTS AND EXTENSIVE LABOR EXTRA. thats why next to the FREE tag it has the little * next to it, for see notes below. I am an installer there so im pretty sure i know how my company handles selling remote starts, keyless entry, and alarms. ------------- MECP certified installer
Posted By: raydawg357
Date Posted: July 27, 2004 at 1:23 PM
I'm also an installer for Best Buy and I was refering to the cost of the module not the alarm. There isn't a "free install labor" included in the price of the 530T. We both made general statements that were taken out of context.
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Do it right the first time
Posted By: sroth140
Date Posted: July 27, 2004 at 10:59 PM
 ------------- MECP certified installer
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