Alarm voids factory warranty?

Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=4172
Printed Date: June 09, 2024 at 7:24 AM

Topic: Alarm voids factory warranty?

Posted By: RNewman
Subject: Alarm voids factory warranty?
Date Posted: October 03, 2002 at 11:19 PM

I recently had the misfortune of finding out that the ignition switch in my 2000 Chevy cutaway chassis motorhome could not be replaced under warranty due to the presence of a dealer installed aftermarket alarm system (Automate 435). Can they do that!!! If anyone has info re: the laws on this matter please post!

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Newman!

Replies:

Posted By: enuro12
Date Posted: October 04, 2002 at 9:11 AM

what state r u from

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Chuck,
tech junky

Posted By: the12volt
Date Posted: October 04, 2002 at 10:10 AM

If the dealer installed it, they should back up the warranty on it. I'd send the bill to the dealer that installed it.

Posted By: Big Dog
Date Posted: October 04, 2002 at 10:24 AM

Hey RNewman

Ever hear abot the Magnuson-Moss warranty act?!?

Everybody should read and understand this to their benefit !

https://www.mlmlaw.com/library/guides/ftc/warranties/undermag.htm

There's a paragraph that says :

"Tie-In Sales" Provisions
Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.

In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.

This is just a small sample of the entire act. I suggest everyone downloads it, prints it and frames it to hang in their shops. One note though, this is an American act and cannot be implemented under Canadian law but it could be a wedge to gain your cause.

Have the car dealer put it in writing that he refuses to warranty your vehicle because an aftermarket product was added and have him sign it. Then you'll see if he's all hot air. If he signs it then he just signed up for a legal battle which most dealers don't want.

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Prepare your future. It wasn't the lack of stones that killed the stone age.

Posted By: Big Dog
Date Posted: October 04, 2002 at 11:01 AM

Hey RNewman

Yes I'm still on the same subject !

Seeing that the Automate 435 is a DEI piece, check out their answer to your concern: https://www.directed.com/contact/faq.asp?no=8#8

posted_image

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Prepare your future. It wasn't the lack of stones that killed the stone age.

Posted By: Big Dog
Date Posted: October 04, 2002 at 11:27 AM

Hey RNewman, It gets better all the time!

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Prepare your future. It wasn't the lack of stones that killed the stone age.

Posted By: Big Dog
Date Posted: October 04, 2002 at 2:10 PM

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Prepare your future. It wasn't the lack of stones that killed the stone age.

Posted By: the12volt
Date Posted: October 04, 2002 at 2:13 PM

Big Dog, the images you were attempting to post are local files on your machine and also placed in DIV tags and coded to show as layers and therefore will not show for anyone but you. Please upload your images to a web server, then view them in your browser to copy and paste.

SRC="FILE:///I:/SHARE/DUMP%20PETER/GRAPHIC1/HEX0.GIF"
SRC="FILE:///I:/SHARE/DUMP%20PETER/GRAPHIC1/HEX1.GIF"

the12volt

Posted By: Big Dog
Date Posted: October 04, 2002 at 2:21 PM

Thanx I thought I was going blind !!!!!! posted_image

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Prepare your future. It wasn't the lack of stones that killed the stone age.

Posted By: RNewman
Date Posted: October 04, 2002 at 6:44 PM

Thanks for all the input gang. Still can't see the attachments Big posted_image

I'll keep reading and fighting with the dealers!

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Newman!

Posted By: Big Dog
Date Posted: October 07, 2002 at 8:52 AM

Hey RNewman,

Sorry about the attachment I was going to post. I couldn't simply paste it as you see in the comments above. I'll see if I can find a link to it somewhere or get it to you somehow (I could e-mail it). Basically it is a signed letter fromd the president of DEI in which he clearly states that their products in no way void warranties.

Obviously if the product was butchered in the installation and it fried the BCM then yeah I agree that the installer is reponsible. But if it was a nice clean install then the dealer is in the wrong blaming the product. When you buy a car often times there's a dealer installed gadget ...hood deflector, fog lights, alarm yet the vehicle remains warranteed. Funny huh? Often installed by a local performance or security shop.

Ask your friendly neighborhood dealer to put down in writing how an aftermarket security system can fry an ignition switch as in your case?!? Does he have photos as proof? Maybe it was caused by the non-GM gas you used in his truck! No I got it! It was the non-GM mud flaps! Hey do I see a Mastercraft air filter?!?! posted_image

BTW did you check out the other links I noted above? posted_image

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Prepare your future. It wasn't the lack of stones that killed the stone age.