Hello everybody and "Happy Thaksgiving Day"
Does someone know or have like you know policy or rules when you start working in a customer car?for ex. when you work with alarms and you need to add relays or any additional parts to make the alarm or anything work ,or If something doen't work because the car has problem or the system of this car must to be bypass or something like that.
I don't know if you understand what I trying to said but I need any idea to make my own policy or however you can call, to cover you and is justify in case is something not gonna work because you need extra parts or whatever to make it work!
If I need this is because sometimes customer said The alarm is not good or doesn't work the way that suppost to be and etc...
but is not the alarm problem is the car ! you know what I saying?
Just make up your own list of what you charge for certain installations and then add that extra accessories require additional charge or state that the installation is basic and that not all vehicles are inclusive of this installation and more details are available at time of appointment.
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Jeff
Velocity Custom Home Theater
Mobile Audio/Video Specialist
Morden, Manitoba CANADA
Just like Jeff said, I always tell them that the price starts at a certain point, then if they are interested I go look at the wire diagram and figure out everything I need, how many relays, resistors, what type of anti-theft bypass and what polarity of door locks and where the wires are located incase they are difficult to reach, etc. Then I find out if they want all of that installed and tell them how much it will cost. I have standard prices for additional accessories that I tell them before hand. If there happens to be something I left out, I either eat the cost or I tell them I could not have known that their car was going to require more than I quoted until I started working on it and then work something out with them. But like Jeff said, tell them before hand that not all vehicles are the same and things come up. You should have insurance too to protect yorself in case their car catches on fire as they are driving down the road. This happened to a guy I know, and the shop he had install it had to buy him a brand new pick-up.
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J Rilla
Owner/Installer
So while we're on the topic...any advice for someone thinking of "officially" starting a side-buisness out of this? I've been doing CA&E for +10years, and security 5 or so. I recently got back into doing remote starters for "friends" but now its starting to get a little more then that (a very good thing, as this is something I like to do - and it pays :) ).
I too have been looking for some type of policy & procedure sort of thing, and have been getting concerned about the liabilities involved in playing with someones primary mode of transportation as my involvement in this increases. is it possible to be insured if I am not officially licensed /certified/Inc'd. etc. Im looking into getting a tax ID# presently and taking that route - just not sure what ill encounter in the process. Any tips would be much appreciated :)
Thanks! / OC