prostart ct3400 tech support
Printed From: the12volt.com
Forum Name: Car Security and Convenience
Forum Discription: Car Alarms, Keyless Entries, Remote Starters, Immobilizer Bypasses, Sensors, Door Locks, Window Modules, Heated Mirrors, Heated Seats, etc.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=99299
Printed Date: May 16, 2024 at 5:41 PM
Topic: prostart ct3400 tech support
Posted By: mustseeflop
Subject: prostart ct3400 tech support
Date Posted: November 24, 2007 at 12:48 PM
Got a CT-3400TW from Canadian tire. Wired it correctly, transmitter wont get reconizied by the module. Read from somewhere on this site that about 50% of these products are defective one way or another -- antenna, module, transmitter or the instruction is not clear or wrong. The date on the module is 2006-12-12, it was said some year are good some year is about 50% bad out-of-the-box. Anyway, found the tech support ph # and left them a message to call me back. The tech support # is 1-800-228-5190.
Anyone have same or similar issue? Basically, it is a transmitter to module issue not start or lock or tech learn issue. Thanks for any ideas.
Ed
BTW, I am doing this for the girlfriend -- she is studying her PhD. in Physic in University. This installing of remote starter is beginning to make me look stupid.
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Replies:
Posted By: dea,can
Date Posted: November 24, 2007 at 1:07 PM
I have never had a bad unit they are the same unit made for autostart,polarstart,and that unit made for canadiantire prostart. ------------- dragon
Posted By: JWorm
Date Posted: November 24, 2007 at 1:48 PM
Have you tried to program the remote?
Posted By: mustseeflop
Date Posted: November 24, 2007 at 4:01 PM
Hi Everyone,
The Prostart tech support call back within 2 hrs in Saturday -- impressive.
They suggested something that is not in the installation manual -- disconnect brake wire (orange) while doing the transmitter learning procedure ( appearently, they say, some brake system has feedback which will prevent transmitter learning ) -- I think this should be printed in the installation manual. They also suggest to ensure +12V detection on the ignt. wire (yellow) when the key is on the "ON" position. I check that there is +12V when the key is "ON" position.
The Transmitter is now accepted by the module & the rest of the system is working now. Car starts as expected -- now I will check the 2000' claimed range.
All and all, I am happy with this product & especially with tech support.
Thanks
Ed
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