tundra needs a moron clause

Printed From: the12volt.com
Forum Name: Miscellaneous - Off Topic
Forum Discription: Topics that just don't fit anywhere else.
URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=104087
Printed Date: April 25, 2024 at 2:40 PM

Topic: tundra needs a moron clause

Posted By: Steven Kephart
Subject: tundra needs a moron clause
Date Posted: April 18, 2008 at 1:35 AM

At the shop I work at we do a lot of work for dealerships. This includes putting in alarms/remote starts in brand new vehicles. We pick up the vehicle from the dealership, install the alarms, then drop it back off at the dealership. Well I installed a Panther PS Combo in a brand new 08 Tundra. A week later I get a phone call from the customer saying that he turned the vehicle on with the key and closed the door. Well the ignition controlled door locks kicked in and now his vehicle is running with the doors locked. He complains how he wasn't told how to work the alarm properly and wants to know what to do. I of course told him to call a locksmith and stop on by so we can show him how to use the alarm properly.

The next day my boss receives a phone call from this guy. Apparently he had some wood splitting tools available and he took a splitting wedge and used it on the top of the door frame to make a gap big enough to be able to unlock the door. Now he demands that we pay for the paint damage on the truck. The first thing my boss does is has the customer come down to our shop. As my boss says, they yell at him less when it is in person. It probably has something to do with the fact that he's 6'5" and looks identical to Superman; including the build.

That has to be one of the dumbest things I've heard someone do to their new vehicle. The really surprising thing is that we found out a couple days later the dealership is taking care of the repairs on the truck. I'm guessing in the future they will provide a better alarm demonstration to the customers.

Replies:

Posted By: davngr
Date Posted: April 18, 2008 at 5:38 AM

yea, sometimes there's a fine line between being right and loosing a good customer. i would not be surprised if even after the body/paint/whatever the dealerdoodie still breaks out even on the deal.

-------------
life is a comedy to think, a tragedy to feel

Posted By: Velocity Motors
Date Posted: April 18, 2008 at 8:36 AM

LOL..... I would have told him that he's out of luck. Taking things into your own hands.... and what the heck was he thinking using a log splitter on a vehicle ?? Good thing he didn't get hurt !

-------------
Jeff
Velocity Custom Home Theater
Mobile Audio/Video Specialist
Morden, Manitoba CANADA

Posted By: techman93
Date Posted: April 18, 2008 at 7:44 PM

Our shop justs turns off the auto lock feature to avoid this issue.

-------------
The wire I'm test'n isn't doin' what it's supposed to be doin'... I am so glad I printed that tech sheet, with the wrong info.
Do it right the first time... or I might have to fix it for ya

Posted By: haemphyst
Date Posted: April 28, 2008 at 5:13 PM

Sounds like a few different things might be happening:

1: PEBKAC
2: ID 10-T Error
3: ALL users are losers!

All of these come from IT, but they sound as though they apply equally, here! (Having worked in both IT, AND the automotive security industries, I think they both apply! posted_image

)

-------------
It all reminds me of something that Molière once said to Guy de Maupassant at a café in Vienna: "That's nice. You should write it down."

Posted By: chriswallace187
Date Posted: May 19, 2008 at 10:28 PM

What the hell is PEBKAC?

-------------
C Renner's Auto Electronix
My service is cheap, quick, and good - pick any two

Posted By: Ravendarat
Date Posted: May 20, 2008 at 11:54 PM

Problem Exists Between Keyboard and Chair

-------------
double-secret reverse-osmosis speaker-cone-induced high-level interference distortion, Its a killer