Who Else Having Problems with Autotoys?
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URL: https://www.the12volt.com/installbay/forum_posts.asp?tid=12616
Printed Date: May 06, 2025 at 5:20 PM
Topic: Who Else Having Problems with Autotoys?
Posted By: freeman
Subject: Who Else Having Problems with Autotoys?
Date Posted: April 23, 2003 at 11:35 AM
This is the second time i have bought from them, i like their low competitive prices. But their aftersales service sucks big time. 
i have bought about 4-5 items plus 2 free stuffs when used with a coupon.
After i paid, i received an email saying that an item i ordered is discontinued and out of stock and i did not get a refund on it.
Some of the items i bought and the free stuffs was not in the package, and the domelight bulbs i got was the wrong size THROUGH their recommendation.
So the first email i waited for 7 days, and subsequently each email take 2-3 days, and now i have not heard from them for over 9 days.
And they are not cooperative, i have given them some copies of emails and i asked them to read our correspondences to know what is happening, but they donot read our emails at all, they keep asking the same question and only pinpoint 1 problem through all 3 email they send to me.
So i told them i donot care about any of the missing items, just refund me whatever they owe me but they avoid the subject totally.
If anyone personally know them who can help me, i would appreciate it. Thanks.
i have bought about 4-5 items plus 2 free stuffs when used with a coupon.
After i paid, i received an email saying that an item i ordered is discontinued and out of stock and i did not get a refund on it.
Some of the items i bought and the free stuffs was not in the package, and the domelight bulbs i got was the wrong size THROUGH their recommendation.
So the first email i waited for 7 days, and subsequently each email take 2-3 days, and now i have not heard from them for over 9 days.
And they are not cooperative, i have given them some copies of emails and i asked them to read our correspondences to know what is happening, but they donot read our emails at all, they keep asking the same question and only pinpoint 1 problem through all 3 email they send to me.
So i told them i donot care about any of the missing items, just refund me whatever they owe me but they avoid the subject totally.
If anyone personally know them who can help me, i would appreciate it. Thanks.
Replies:
Posted By: Blazermedic
Date Posted: April 25, 2003 at 3:13 AM
Posted By: Blazermedic
Date Posted: April 25, 2003 at 3:16 AM