Alarm Not responding to remotes?

ok i had my dei valet 2way alarm/rs in the truck for almost 2 years and it was fine then recently when it started to get cold sometimes the remote wouldnt work right away. but now it wont respond at all to the remote i had to put it in valet. the alarm still set its self and locks the doors and goes off i fdoors are open but wont respond to any of the remotes. someone had told me to unplug the antenna and leave it for a while i did this but after a few hours or day or so it does the same thing. can the antenna have gone bad. i had gotten in to an accident and the windshild was broken and the problem happend about a few months after anyone have an idea of what it can be or what i can do. i hate not having the R/S when its cold out lol thanks

If there's problems with comminication on any two way system, it's most likely to be in the antenna and remote control. Is there anyway you can try another antenna and different remote control to see if this will fix the problem without buying those parts ?Jeff

Velocity Custom Home Theater

Mobile Audio/Video Specialist

Morden, Manitoba CANADA

i tried the one way remote and its the same thing. doesnt respond. but if i take out the antenna for a while and then use the remotes its fine for a while then the same thing happens.. thats why im thinking its the antenna. is there anywhere i can get just the antenna you know of . or have you ever heard of this happeneding thanks

Any DEI authorized shop should be able to get you one. If not give me a buzz and I'll see what I can do for you. Jeff

Velocity Custom Home Theater

Mobile Audio/Video Specialist

Morden, Manitoba CANADA

no the remote works after the antenna has been removed for a little then it works normally but after maybe a day it doesnt respond to the remote thats y im thinking that it the antenna giving me the prob.. but not 100% sure or it might be the brain but im leaning more towards the antenna