astro rs 613

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tonyberg

Copper - Posts: 116

Joined: November 08, 2005

Location: North Dakota, United States

Posted: January 15, 2008 at 5:28 PM / IP Logged

ANybody been installing these things besides me? They are the first joint Astro/DEI product since DEI bought them out, and wow are they piles of doodie. They advertise 1500 feet of range....you are lucky to get 100

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KarTuneMan

Platinum - Posts: 7,056

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This member consistently provides reliable information

Joined: December 14, 2004

Location: Isle Of Man

Posted: January 15, 2008 at 7:28 PM / IP Logged

100 feet? There must be a problem with the unit. You can get 1000 feet from an astro with the receiver mounted under the dash and no range extender.

Call tech support, unless this is an issue with EVERY one....

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tonyberg

Copper - Posts: 116

Joined: November 08, 2005

Location: North Dakota, United States

Posted: January 15, 2008 at 7:56 PM / IP Logged

It is an issue with EVERY one, and I agree with the old astros I got tons of ranges, we regulary installed the 2504, 2106, 2205 and all of them I have great range from, and the new 5224 has TONS of range, and its using a DEI receiver. The RS613 brains are not the same as the other ones, and it seems like something has changed in the receivers

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ppg231

Member - Posts: 10

Joined: January 16, 2008

Location: Quebec, Canada

Posted: January 16, 2008 at 8:09 AM / IP Logged

The RS613 first release may have a software issue in the TRANSMITTERS that affect the range. If you have some TX with low range, send them back for replacements. Your distributors should have known this.

Regards,

Pat Gosselin

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usabuilt

Copper - Posts: 161

Joined: September 11, 2007

Location: United States

Posted: January 16, 2008 at 8:58 AM / IP Logged

I have been using them and they work fine, but as Pat said they have some transmitter issues, it seems like some transmitter have a very dim led and some are bright..I love the small module though.

I wish the Distributors would at least send out a memo to dealers to inform them of a known problem. would save us installers alot of headaches..

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tonyberg

Copper - Posts: 116

Joined: November 08, 2005

Location: North Dakota, United States

Posted: January 16, 2008 at 10:25 AM / IP Logged

Thank you for the quick response Patrick, I am an authorized dealer, and will contact our distributors right away. Our distributor recently changed up some of their staff, and to be polite they now are quick lacking in customer service.

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ppg231

Member - Posts: 10

Joined: January 16, 2008

Location: Quebec, Canada

Posted: January 16, 2008 at 1:10 PM / IP Logged

A pleasure!

I'm not having the time i wish to dig into forums like this so please, if you have any concerns or issues with our products, feel free to send them our way at astrotech@astroflex.com. We'll be glad to help you guys!

Regards,

Pat

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astro rs 613

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