key no longer works astrostar equipped

I would not reccommend pulling the battery wire off to "reset" incase it potentially resets the actual astrostart 613 then it would be near impossible for you to get it programmed again. Also with our astrostart units we offer a lifetime warranty on the install and unit no questions asked and would never discourage you from wanting a tech to look at the install you may want to speak with a manager there definately should make the install right for you no charge. I would get a ohm meter and check resistance accross the black chip in your key. Also check for continuity. I would NOT suggest you try and tackle your own fix. Unless you have a strong electrical and mechanical background this is no place for you to take over. To me it sounds like the security wiring has become disconnected. Look for a light in the dash that is orange / YELLOW in color that will blink SECURITY while trying to crank with the car off... If this is not blinking I would then lean more towards the key switch going bad especially after 2 years... I hope these suggestions help you get the install corrected! Someone spent their hard earned money on that you should get the astrostart quality, comfort and convienence that was paid for!