05 dodge ram, compustar, relays buzzing?

KarTuneMan is right do not touch a thing if you do they own your ***. It is a way for lesser installers to put off thier own mistakes on other people. If calling of going by does not do any good see if you have a lawyer friend(I hate lawyers) and send a certified letter stating that you are beginning to seek legal action. Whether you are or are not doesn't matter it sometimes lights a fire under someone. It may not hurt since it does not sound like they give a Sh!* about the install anyway. I had to do that once to get a contractor to bring his butt out to fix the roof on my brand new house. Calling and finding his butt didn't matter but the official letter from a lawyer worked. It could have a negative effect though, may shut them down, but if the letter is worded right ie not action will be taken if the system is fixed to my clients satisfaction it may work. Who the heck knows I have only been dealing with the law for 10 years now.