2010 f150 raptor, can not program dball2

I had a reputable installer install my Viper 5904 alarm in my F150 however they are not a dei authorized installer. Everything seems to be working even my smartstart but I can not get past steps 3&4 programming the dball2. I flashed the module myself but there are options to check off and I didn't know what they did so I left them checked. I tried both d2d & w2w with same results. Light on dball2 stays constant red. I did talk to an authorized installer and they said the dball2 may be bad. They want to sell me one already flashed for $75. Any advice would be greatly appreciated. Also I am using the 2 key programming method. Is it possible that the dball2 is not compatible with my truck? I wish I found this site before because I would have installed the alarm myself.

Anyone think the dball might be bad?

the last DBALL i used was missing the red wire on the blue plug-once i had that fixed it worked...so check all your plugs/wires...

prdjr165 wrote: the last DBALL i used was missing the red wire on the blue plug-once i had that fixed it worked...so check all your plugs/wires...

Just checked and all the plug wires seem to be intact. The red wire on the blue plug is there as well.

A few possibilities...

1.  You must have two, unique chipped keys to do the programming.  If you are using the original Ford factory keys,

     then you should be good to go.2.  At steps 3 and 4 watch the instrument panel security light.  It should go out a few seconds after the key is inserted      and turned to ON.  That is when you should remove the first key and do the second key, etc.3.  Double check your connections to the TX and RX wires.  They should be soldered.  Here is some info from notes     on a 2010 F150 ( Non-Raptor ) XLT :        RX = Pin 4 = Yellow/Orange        TX = Pin 3 = Violet/Gray4.  Finally, any DB-ALL2 LED flashes during programming?  There is a chart on Page 18 of the install guide that might     give you an indication of the proble.

Soldering is fun!

kreg357 wrote: A few possibilities... 1.  You must have two, unique chipped keys to do the programming.  If you are using the original Ford factory keys,      then you should be good to go. 2.  At steps 3 and 4 watch the instrument panel security light.  It should go out a few seconds after the key is inserted      and turned to ON.  That is when you should remove the first key and do the second key, etc. 3.  Double check your connections to the TX and RX wires.  They should be soldered.  Here is some info from notes      on a 2010 F150 ( Non-Raptor ) XLT :      RX = Pin 4 = Yellow/Orange      TX = Pin 3 = Violet/Gray 4.  Finally, any DB-ALL2 LED flashes during programming?  There is a chart on Page 18 of the install guide that might      give you an indication of the proble.

Mine is a Raptor.

jimpap75 wrote: kreg357 wrote: A few possibilities... 1.  You must have two, unique chipped keys to do the programming.  If you are using the original Ford factory keys,      then you should be good to go. 2.  At steps 3 and 4 watch the instrument panel security light.  It should go out a few seconds after the key is inserted      and turned to ON.  That is when you should remove the first key and do the second key, etc. 3.  Double check your connections to the TX and RX wires.  They should be soldered.  Here is some info from notes      on a 2010 F150 ( Non-Raptor ) XLT :      RX = Pin 4 = Yellow/Orange      TX = Pin 3 = Violet/Gray 4.  Finally, any DB-ALL2 LED flashes during programming?  There is a chart on Page 18 of the install guide that might      give you an indication of the proble. Mine is a Raptor.

Both my keys are original Ford keys and during steps 3&4 the security light on the dash goes out but the light on the dball stays solid red. I am thinking that the dball was wired for a regular f150 not a Raptor.

kreg357 wrote: A few possibilities... 1.  You must have two, unique chipped keys to do the programming.  If you are using the original Ford factory keys,      then you should be good to go. 2.  At steps 3 and 4 watch the instrument panel security light.  It should go out a few seconds after the key is inserted      and turned to ON.  That is when you should remove the first key and do the second key, etc. 3.  Double check your connections to the TX and RX wires.  They should be soldered.  Here is some info from notes      on a 2010 F150 ( Non-Raptor ) XLT :      RX = Pin 4 = Yellow/Orange      TX = Pin 3 = Violet/Gray 4.  Finally, any DB-ALL2 LED flashes during programming?  There is a chart on Page 18 of the install guide that might      give you an indication of the proble.

Also on the diagram I have RX is pin 3 and TX is pin 4.

Sorry made a mistake, you're right RX is pin4 and TX is pin 3. I am going to double check right now to make sure they are in the correct pins.

Just confirmed that RX & TX are in the correct pins.