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jrider 
Member - Posts: 6
Member spacespace
Joined: September 04, 2003
Location: United States
Posted: September 04, 2003 at 1:44 AM / IP Logged  

I have a Sidewinder 6500 ESP alarm/remote start system in my car. This alarm is made by DEI, who also makes the Viper, Hornet, Python, etc. Has anyone ever started having a problem with their transmitters? I've changed the battery in each, and the LED's on the remotes light up bright so I know it's not the battery. The range on them both is really quite poor now; and they don't seem to work real stable (I have to push the button a couple times in order for it to work). One of the remotes has to be held right up to the windshield in order for it to work. Before I go Ebaying for new remotes I want to make sure that is what it is exactly. If anyone has any knowledge what-so-ever of DEI's (Directed Electronics www.directed.com) systems, or has every experienced transmitter problems, please let me know. Thanks.

Also, I've deleted each transmitter and reprogrammed them several times without any change in their performance.

jrider 
Member - Posts: 6
Member spacespace
Joined: September 04, 2003
Location: United States
Posted: September 04, 2003 at 2:35 AM / IP Logged  

Well, I've been reading through and saw that people were saying to place the transmitter under your chin. This is really weird, but the transmitter went from only working when I was touching the windshield, to working up to 100 yards away, but when I walk back up to the car, and just point and press, nothing- until I press it against the windsheild (where the antenna is mounted). Is this an indication that their might be something wrong with the transmitter? The previous couple of years I've had the system, I've always just pointed the remotes at the car and it worked over 100 yards away. Who knows how far I could have gone doing the chin trick back than. Let's see, 1 foot to 300 feet, so 300 to 90,000 feet (300 times farther)! Okay, I'm just being stupid. But does anyone know why the remotes might be acting funny like this?

By the way, I tried the chin trick with my girlfriends factory alarm and remote for her 2k1 Neon. It went from about 40 feet, to close to 70 yards!

Velocity Motors 
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Joined: March 08, 2002
Location: Manitoba, Canada
Posted: September 04, 2003 at 9:17 AM / IP Logged  
Where is the antenna located on the windshield ? Make sure that it is not mounted in the tinted portion of the glass and also I have found that you get better range when you mount the antenna verticaly instead of horizontally..
Jeff
Velocity Custom Home Theater
Mobile Audio/Video Specialist
Morden, Manitoba CANADA
jrider 
Member - Posts: 6
Member spacespace
Joined: September 04, 2003
Location: United States
Posted: September 04, 2003 at 9:25 AM / IP Logged  

The antenna is mounted the same way it always was. Like I said, before it worked just fine.

Velocity Motors 
Moderator - Posts: 12,488
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Joined: March 08, 2002
Location: Manitoba, Canada
Posted: September 04, 2003 at 9:38 AM / IP Logged  
Just throwing you some different options dude.
Jeff
Velocity Custom Home Theater
Mobile Audio/Video Specialist
Morden, Manitoba CANADA
jrilla 
Gold - Posts: 1,498
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Joined: November 19, 2002
Location: North Dakota, United States
Posted: September 04, 2003 at 9:49 AM / IP Logged  
I actually read about this in my manual for my Olds 88: It suggested putting your finger on the top of the remote to increase range. It sounds like the same idea as the chin thing, but you dont look as stupid.
So where is your antenna mounted? Did you install it? Perhaps the antenna wire got pinched.
J Rilla
Owner/Installer
floaterr 
Silver - Posts: 383
Silver spacespace
Joined: December 07, 2002
Location: United States
Posted: September 04, 2003 at 10:19 AM / IP Logged  
Probably the reciever has drifted off frequency, more so if this started out by your range just getting worse and worse. Usually a bad part in the brain.
Like turning the dial on old car radios (pre digital) just a hair and the station gets staticy.
The reciever/remotes are set to like (example only) 433.3mhz and then a part starts going bad in the brain and the reciever is looking for the signal on 433.9 or 429.3 instead.
Because it's not as delicate as (or complicated as) a radio station signal some "drift" is allowed in the circuit and the brain will continue to understand the remote(s)to a point. But once it gets so far off the factory set frequency the brain cannot understand 1 or both of the remotes.
It works (better) when you get closer because the signal is cleaner, but further away the signal is noisy and that adds to the problem, the brain then ignores the signal because it doesn't think it belongs. When you get close enough the brain cannot ignore the signal.
Send the brain for repair or move to another alarm IMHO
p.s. the remotes usually don't suffer the tempature extremes like the brain does sitting the hot closed up car so they are less like to suffer from this issue.
If both remotes are doing the same thing then it has to be the common part. The brain in this case.
jrider 
Member - Posts: 6
Member spacespace
Joined: September 04, 2003
Location: United States
Posted: September 04, 2003 at 11:25 AM / IP Logged  
Hmmm... I wondered if it could drift off like that. How do they set the frequency on the main unit? Is it something that I could do?
floaterr 
Silver - Posts: 383
Silver spacespace
Joined: December 07, 2002
Location: United States
Posted: September 04, 2003 at 12:29 PM / IP Logged  
I wondered the same thing. It's usually nothing more then a variable inductor or even a pot.
I wouldn't doubt you open the case and there is a test point right next to it so they can measure the xtal frequency.
Omega (Excalibur 1000) never gave me issues when I called to get mine fixed (3 times!). They just gave me an RMA number and I sent it 2-3 weeks later it returned. However I would have to call to make sure they didn't keep it forever. Pretty sure Viper has lifetime warranty for something like that.
Problem is you'll be missing that keyless entry for the 2-3 weeks
Good Luck (either way)!
jrider 
Member - Posts: 6
Member spacespace
Joined: September 04, 2003
Location: United States
Posted: September 04, 2003 at 12:49 PM / IP Logged  

Well, thanks for all the great advice people. First, let me say that the system was installed in my car when I bought it. The previous owner did give me all the receipts and warranty information that went with the alarm; but it states in the warranty that it is only good for the original owner and only if they sent in the warrenty card. So, even though they do have a lifetime warrenty, I'm sure they would jerk me around and wouldn't give me crap. So, after that, let me clear up exactly what happened because I still think it might be the transmitters, and I am hoping it is Need some advice fast -- posted image..

Okay, about 2 or 3 months ago, one of my remotes wasn't working, or so I thought it wasn't. I replaced the battery and still nothing. So one day I was messing around with it and noticed it would work, but it had to be held right up to the windshield by the antenna. I just thought the remote was going bad, and it wasn't a big deal because I had another one. The other one worked fine; as well as it always did. So I used that up until now. This is why I believe it would be the transmitters and not the brain. Because why would one remote work fine, and the other not for that long of a time? There may be a reason; but if common sense serves me right- if it was the brain, they'd both stop working at the same time. But I could be overlooking something. Also, why do they both work if I do the chin trick or put my hand over it to use my body for more antenna? Like I said, I get around 100 yards on both if I do that. It makes me believe somehow they aren't transmitter correctly. Now, does anyone follow me, or am I missing something?

Thanks again for all the great input.

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