2005 jeep liberty, tb350

My brain tells me NO WAY. It's not connected to the factory transpoder in any way. As you stated..... it's just a ring.

I call BS. If the key in the box could do some damage.... one would think the key itself could do the same damage.

Wow, this is a proof misknowledge can be more dangerous then stupidity.

This can become really embarassing for Jeep as their mechanic is now telling loud and clear their vehicles components can burn due to a loose piece of wire left in the vehicle. Not bad, a little passive something not even connected to anything can burn something else.

Ho yes, there's a key in the box; aren't we using Jeep/Dodge/Chrysler keys in these universal boxes? OK the OEM key decided to kick the crap out of the truck because it was jailed in a box.

What kind of explanation can they give to a stupid diagnostic like this one. Deep inside you know they are wrong "Check engine light " is used for engine performance antipollution related problems not for immo. 

Ha also, how did the customer drove his vehicle there if the immobilizer was burnt?

Immobilizer burnt = immobilized vehicle; isn't it the purpose ?

Immobilizer status is given only by the immobilizer light; If the immo is burnt the immo light will start blinking everytime the ignition will be cycled ON and the vehicle will refuse to start.

The customer never complained about a constantly flashing Red LED in the cluster and a vehicle stucked 1000 miles away in the wood?

Anyway, it just doesn't make sense, they are trying to scam you and your customer. If your customer's a real guy who stands up when its time, he should force them to appologies to you and him because of their condescendence and misrespect.

OK the OEM key decided to kick the crap out of the truck because it was jailed in a box.

This is killer.....

Wow!  This is the kind of tool my customer will need to confront the stupidity of both the technicien and the service manager of that Jeep dealer. Thank you racing _bidule for reassuring me.

Just imagine that I would have  had installed an ADS TBSL C2 instead, (we were still using TB350 with key then) the service manager would have had more reasons to blame the problem on us because we are tapping the transponder wires. I think that their mecanic is trying to put the blame on anything after-market on the vehicle so they could claim that part on another vehicle under warranty (double dipping).

Chrysler products are knowned to have defective ignition switches but they do not want to admit it. Many customers had these changed but if there was a remote starter they would blame it on that.

Thanks again for your expertise,

I forgot something racing_bidule,

Would there be a canadian consumer protection like the Quebec " Proteger vous" that would quote that the car dealers cannot void the warranty on a vehicle that had an alarm, remote starter or a starter kill installed. The dealer have to proove that this device had damaged the vehicle. I got the french version of pv but I would like to have a canadian english version for my english speaking customers.

j-marc, we have the same doodiee in the states too. the dealers will blame ANY problem on any aftermarket part. even if it's not really related.

they look for an easy way out, and a quick diagnostic dollar.

Here you go!

http://www.astroflex.com/modules/AxialRealisation/img_repository/files/documents/Magnuson-Moss_FTC_Warranty_Act_B.pdf

it's called the Magnuson-Moss Warranty Act