dei smartstart issues

I have a lot of people wanting smartstart installed in my area, so I decided to put one in my girlfriends 2008 saturn outlook, using a DSM200 and dball stand alone install. I wanted to see how well it works here, before I offer to do anyone elses car. For the first week it worked flawlessly, but then it suddenly would only work maybe twice a day, the rest of the time the app says "unable to communicate with vehicle". We have strong verizon 4g service and I triple verified wiring. It appears to me that directed is "throttling" the service after a certain amount of uses, has anyone else had this issue?

I just installed a SmartStart on my brother's CRV for the same reason. It's working fine so far (knock on wood). But looking at the reviews on the Google and Apple app stores, there are LOTS of people experiencing problems with this system. Bugs, error messages, etc. The hardware seems fine but the software still needs some work apparently....

I wonder if compustar drone works better....

drone works flawlessly from my experience.Ted

2nd Year Tier 1 Medical School

Still installing as a hobby...pays for groceries

Compustar Expert

chek wrote: I have a lot of people wanting smartstart installed in my area, so I decided to put one in my girlfriends 2008 saturn outlook, using a DSM200 and dball stand alone install. I wanted to see how well it works here, before I offer to do anyone elses car. For the first week it worked flawlessly, but then it suddenly would only work maybe twice a day, the rest of the time the app says "unable to communicate with vehicle". We have strong verizon 4g service and I triple verified wiring. It appears to me that directed is "throttling" the service after a certain amount of uses, has anyone else had this issue?

directed is not throttling your uses. The system itself uses a at&t service so if you have spotty at&t service in the area then that is the issue. Also if you are trying it and you get an error, if you are on wifi turn that off and try it again. For some reason there can be issues with wifi. the new drone system use verizon as a carrier so you will have a differnt out come with that product.