Hello all. Little background, I work for GM as a master tech and am pretty handy, just not familiar with these systems. Now onto my issue. I’ll give as much info and I can, some may be relevant and some may not.
Installed viper 5706 along with VSM550. Took me awhile but picked away at it and it all worked the way I wanted. Had to use a 3amp diode for the 5706 Brain to cut down on parisitic draw though. Activated bathe VSM550 for the grace period, everything worked fine. Let grace period lapse for just over two weeks and purchased service plan yesterday. Now vsm550 is not working. Error code 701 on vipers end since the beginning. And error code 12 on my end. It does this, blinks orange slowly, no other lights, then blinks orange fast with free light, then steady orange for a few moments no other lights, then repeats. I’ve power cycled and road tested several times to make it ping off other satellites, no change. It did stay steady orange during road tests but never got picked up by viper or by my app. Unplugged and let sit overnight, no change. Plugged directly to power and ground from cig lighter (bypassing diode) and no change. Checked for voltage drop at unit And nothing, still within GM spec. Viper is saying take it back to installer. So I’m wondering if there is any thing I can do since I don’t let anyone touch my truck but me(being a master tech who specializes in electrical issues) lol. Anyway, any advice is appreciated, any questions feel free to ask and I’ll do what I can to answer them. Some rep did mention that it seems like every time these modules loose power there is this similar issue. Hoping to not to have to return/exchange it. Thanks guys. Prior to powering from cig lighter it was powered by the two main feed red wires in my vehicle. Which is a 99 Tahoe btw. 40 and 50 amp fuses plus of course the unit had its own 10amp fuse.
Nick t