lee.lopez wrote:
If you had this installed professionally, the best thing would be to schedule an appointment for the shop to fix it for you. It should be covered under warranty. |
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I'm here because I have the exact same issue.
I just got this installed through BestBuy, already had to warranty out the first faulty Viper DS4VB unit to get it working. Now, after only using the device twice, I had unhooked the battery doing work on other parts of my car irrelevant to the Viper, but now I get t6he exact same issue as OP. I have a 3rd BestBuy warranty appointment, but its not for a few weeks, and I am desperately trying to get it working ASAP.
There isn't much info online (much less from Viper's website) about how to do tach re-learning, or other methods to get the Viper to properly start the vehicle, as its doing the 3-starts in a row but only runs for 3 seconds each attempt before giving up, and the bluetooth app says the same warning.
I DO NOTICE that my blue vallet/antenna LED won't blink after car battery has been disconnected, until I disconnect the little cable to it, and re=plug it back in. Then the blue light blinks as it should. I don't know if this error is something simple I can fix at home, or if the entire unit is faulty (AGAIN). I'm hoping to find a solution here. Be it tach learning, vallet mode, not sure, but hoping to find out here.
EDIT: If I touch the antenna/valet/main control button, the blue light gets stuck ON, and only me unplugging the wire to it will make it stop. I tried a few times to do a tach learn, but any touch of the control button and it stays on, so I guess its a faulty main unit. The remote control button still works fine and tries starting the vehicle 3 times, but something isn't working. It can't be valet mode, because the remote start fob starts the car 3 times even if the blue light is stuck on.
Very frustrating, bought this a few months back, have had to go to bestBuy like 6 times already, now for a 4th "warranty". No wonder the BB techs called Viper "trash". Even my replacement unit is defective.