HID Upgrade gone wrong

Guys,My buddy has a 2002 Pathfinder, and last night we attempted to install HID upgrades. Now the kit that we got was 100% plug and play. Take the stock plug, plug into bulb, bult plugs into ballast, ballast plugs back into bulb. No factory wiring was cut. I did back probe the stock harness to figure out what did what (9003 headlights (h4) so there was a High, Low, and Power)The HID upgrade did not work, the low beam is the actually HID bulb, while the HI is just an H3. The H3 (high beam, which does not use the ballast.) lit up, but we did not get any output voltage from the ballast which called for 12V in 85V out (we had the 12V in, just no out) we attribute this to crappy ballast's. Anyway, minus the HID not working when we plugged the stock bulbs back in, we ended up not having a Pside low beam. It's not the bulb, not the plug, but there is literally no voltage going to the low beam wire. We do have constant 12V and high beam though. I checked all the fuses, none were blown. We never smelled anything burning.Now there is a replay as well as fuse, as I said the fuses are fine. The replay which is located in on the Dside fender wall, still clicks, and appears to be working, but I could not test it as I did not know what leads did what. The Dside (working side) is a blue wire with a red stripe, the Pside (non working) is a Red wire with a Yellow stripe. They both appear to be on the same lead of the socket that the relay plugs into. I need to know your thoughts as to why this is happening. I'm old school and don't typically work on these new cars with relay up the yang. If this were my car I would short cut by splicing a wire from the Dside low, to the Pside low, with a fuse in the middle and would be OK with that. But this is a new 25K car, and I would perfer to actually fix the issue, rather than band aid it.PLEASE if you have suggestion let me know.Thanks!Todd

There is a PURPLE / RED wire by the SECU (Smart Entrance Control Unit) is next to the fuse box in pin 21 that will register a (-) trigger for the relay. Make sure that this wire is still outputting a (-) current to engage the relay.Jeff

Velocity Custom Home Theater

Mobile Audio/Video Specialist

Morden, Manitoba CANADA

There is the schematic, his is the top diagram, and following the XE paths.