SQ performer?

I as a dealer have seen many issues with many lines, Eclipse has had some issues over the years, but nothing that would make me throw the line aside. Out of all the lines I deal here at the store, Eclipse has had the lowest rate of failure and the highest rate of customer satisfaction. It is easy for a customer to be gun shy if they have had issues, but as a dealer I need much more ammo than one particular circumstance before I drop a line.

Eclipse = a great product.

All brands mentioned, great equipment.  I was offering my one brand solution with JL.  If you’re unimpressed with JL look the installer/tuner, not the brand; its a very good one.

Eclipse is a good brand.  You can always find someone (as with JL and Eclipse in this thread) that has had a horror story or thinks something is overrated.  Look at the bigger picture, look at the professional reviews for equipment., look and see who is in the winner circle.  Im gonna stop before i start to rant.  Good luck and post back with some pics when you start work, it should be interesting to see what you get.  : )

Option 1 any customer has at any time if any brand of cd player fails.

Option 2, no company in this industry (in Canada anyways) pays for shipping and handling of a product. Warranty covers parts / labour only. Not install and removal or shipping. I as a courtesy to my customers pay the shipping charge one way on any product purchased. 99% of the time it is returned freight pre-paid.

This is just a little oversight into the industy standard, not any one company in general. I think that it sucks that a good company like Eclipse did not look after you, at the same time though, the authorized dealer that you purchased from should have been on the hook if it was an installation related problem. As a dealer, we can offer a much better warranty than if it is self installed. Self installed always leaves a degree of doubt unfortunately. If this unit was bought from an authorized dealer and installed at the authorized dealer, then Eclipse would be obligated to look after you. For Eclipse to not return your cd player, well something is going on here. Usually a lack of communication. My advice to you here is to contact the dealer and have them solve this issue for you.

I'm not trying to jump down your throat or throw my last dying words behind Eclipse either, but to me it sounds like there is a lot more to the story than is being said. If you had been a Canadian purchaser, I would have been more than happy to go to bat for you to help solve this problem and restore some faith in a good name.

I think the high-end gear from all of those companies delivers good SQ, for a price.  The question is: is this a price you can afford?  So, what do you consider value?  I consider value the following:  1. a good price  2. a good sound/quality for your dollar   3. a good warranty   4. good support for the product.  I don’t hold it against ya though, after being burned like that its hard to touch the brand again without thinking of the way it burned last time.

I’m afraid without asking specific questions you will not get specific answers.  I think your more interested in a factor replacement install for the most part or you would not have mentioned your automobile make and model and the fact that you want 5x7.  You have allot of options with 5x7 as a factor replacement, you could use almost any 6.5 inch component set.  No one else is getting specific because your not, nailing us to the wall with your questions.  3,500$ on a self installed system will go a LOOOONG way : )  I could start throwing unmentioned names out; DEI, Premier and Excelon (if your on a budget), MB Quart, was Infinity mentioned?, Audiobahn--wait, no Audiobahn (IMO).

Gotta get more specific, bud.  Spend 7g's and without a good install/tuning you'll be no better then anyone else with a Legacy deck, pyramid speakers and Roadmaster amps.