Delphi SkyFi 2 power problem

I was hoping I didn't have to ask about something so simple on here, but I honestly can't seem to figure out an answer.

We installed a skyfi 2 into a customers car, a civic Si, recent year, with a wired delphi FM modulator and new car kit. The original installer had some issues with the power to the unit cutting out whenever the unit was moved, but thought he had fixed them. She came back today and we decided to try a new car kit, that solved nothing though. When the unit is plugged into her cigarette lighter and powered through the cord that comes with the car kit, everything is fine. But even with a new wired modulator, which she insists she wants, the power still cuts out when swiveling the unit from the left ot the right, even with the receiver locked in place and making sure it doesn't lift up. The receiver works perfectly fine when plugged in through the cigarette lighter adapter, I'm stumped as to what the problem could be, I know its something to do with the wired modulator, but what that is I can't imagine, i couldnt see 2 being bad though I suppose it's possible.

Any help anyone has would be much appreciated.

i had this same problem but with a SkyFI 1. the problem was the board, that the Aux Out and Power plug into was or had become desoldered from the board.

i just took a Torx6 and took out the board, and solder the one loose connection back to the board.

however, you could have a problem with the power jack itself coming from the modulator unit, which is a P15 power connector, which, if a new one is needed, i found it easiest to take one from an existing cig lighter adaptor

if i had pictures of the thing i'd post them, however i never thought to take any when i disassembled the thing.

i'd be curious to know how it went, either board or plug, the only 2 choices i would think you have to deal with.

could it be anything to do with the Auto-On feature within the menu system?

raydawg, could you explain this in a more detailed manner. the SkyFi2 must act differently from the SkyFi1 in regard to its power configuration.

i've hardwired near 20 of the XM's via the cig lighter adaptor, feeding off of the car's +ACC wire, and i've never experienced a problem with them. (these were all for use via the HeadUnit's Aux input, so no FM Mod existed.)

i know their cig adaptor drops the volts from 12Vto6V, but i do not understand the grounding of the cig lighter tip, that is the postive lead, no?

also, i think neither of us have solved his problem, he had 2 different car kits, and 2 different FM Mods, which provide power to the SkyFI car adaptor, with no luck what-so-ever.

thanks for the help, Brian.