Alterstart Alternator

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DDexter

Member - Posts: 18

Joined: December 03, 2004

Posted: February 02, 2005 at 11:23 AM / IP Logged

I also purchased from Alterstart ... a CS130D (rated at 180 Amps) ... [chevy vortec 5.7]

My problem was that the alternator would not perform at idle (my voltage would go down to 12.5 volts when I am in gear at idle (at a red light) ... Idle speed cannot be controlled direclty on my truck since it is managed by the PCM. I have sent them back my alternator, and they are sending me a replacement unit (i requested a CS144 = bigger housing, which should provide me with better low speed performance) ..

Customer service is excellent. I should be receiving my replacement next week.

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supradude

Silver - Posts: 915

Joined: September 21, 2004

Location: South Carolina, United States

Posted: February 02, 2005 at 6:37 PM / IP Logged

I'm glad DDexter had luck with their service. I gave them the benefit of the doubt. I am very easy to get along with. When I don't say something nice, I usually say nothing at all. With all that said, I have had very poor service with them and have been talked to very harshly on 2 occasions. They are still holding me up on deciding what to do about the one that they sent me that was damaged. I have no more use for them. I hope that I am the only one that has this problem with them. Maybe my situation was just a one time thing and it was just my bad luck, but I feel like I need to let everybody know what happened in my situation.

'85 Toy

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Alterstart Alternator

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