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Dumb install Request by Customers

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Silver - Posts: 503
Silver spacespace
Joined: November 23, 2003
Location: Canada
Posted: September 19, 2005 at 11:02 PM / IP Logged  
We installed an Autostart starter/alarm combo in a Dodge mini van last week.  I surprised when the customer called back after reading the mannual ( I know, unbelieveable )  He wanted to know if we could program the second car option to his wife's Sunfire.  He was surprised that it didn't control his wife's car, and that it would require more than a quick programming.  Imagine, the manual dosen't mention that you require a seperate brain unit.  Took twenty minutes to confuse him enough to give up.
Silver - Posts: 413
Silver spacespace
Joined: September 13, 2005
Location: United States
Posted: September 29, 2005 at 3:29 PM / IP Logged  
We always remove the installation manual on all the remote starts we do so that doesnt happen Dumb install Request by Customers - Page 2 -- posted image.. It used to be a BIG problem
Member - Posts: 5
Member spacespace
Joined: September 29, 2005
Posted: September 30, 2005 at 2:50 PM / IP Logged  
How about this one your sitting there with cars in both bays doing HU installs and a lady walks up beside you and says.  "Yes how long before i can get my oil changed."
We know why your here. We know how you feel but we just want your money.
Circuit City
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