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Clifford Matrix RSX3.2 learning remotes


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arandall850 
Member - Posts: 3
Member spacespace
Joined: October 26, 2005
Location: United States
Posted: November 18, 2005 at 5:01 PM / IP Logged  
Yeah, I called DEI and explained it to him and he said it is more than likely a bad antenna as well.
kgerry 
Platinum - Posts: 3,455
Platinum spaceThis member consistently provides reliable informationspace
Joined: February 07, 2004
Location: Saskatchewan, Canada
Posted: November 18, 2005 at 5:08 PM / IP Logged  
i've never had one fail, but they do drop out sometimes... just unplug it for about 5 minutes and plug it back in... that usually clears them.... remember it's an active antenna not passive, so you need to power it down for more that 10 seconds.....
Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
arandall850 
Member - Posts: 3
Member spacespace
Joined: October 26, 2005
Location: United States
Posted: November 18, 2005 at 6:05 PM / IP Logged  
Hmm, good to know. I've probably personally installed over 30 of the responder systems and have never had one come back for something like that.
webxfx 
Copper - Posts: 58
Copper spacespace
Joined: November 22, 2003
Location: Canada
Posted: December 28, 2005 at 12:19 AM / IP Logged  
mhzrush 
Member - Posts: 7
Member spacespace
Joined: November 16, 2005
Posted: February 14, 2006 at 6:48 PM / IP Logged  

UPDATE:

Ive been busy with school so I havent been able to get it "programmed" till today

I went to ultimate electronics, and no one remembered me, so they tried the same procedure and told me its the remote.
I told them I could understand if it was the remote if they could get a new brain programmed with 2 remotes (couldnt do it)

I guess it is IMPOSSIBLE to get the matrix rsx 3.2 working with more than one remote. I havent tried the bitwriter yet so I wont give my hopes up.

IF ANY OF YOU ARE QUESTIONING THE LED VS THE LCD, GET THE LCD, PAY MORE, THEY DONT HAVE ANY PROBS WITH THOSE!

Asked to speak with the supervisor, found out that they dont have one (well, he is VIA phone)

So they "fixed" it by giving me a new brain with a brand new remote (nice) and told me to go to a store with a "bitwriter" cause it might be locked by default

I have a lifetime warranty so as long as they cant fix it they will be replacing my brain and remote till it gets fixed..

I'm starting to think DIRECTED electronics is a POS... never had a problem till now

So now I have a brand new remote, the one I purchased, and still only 1 of them works..

Thanks directed for wasting my $400 on a POS that can only be progged to 1 remote

AND BTW, webfx, I read that post before I posted and it still doesnt work..

cntrylvr79 
Silver - Posts: 582
Silver spacespace
Joined: July 02, 2005
Location: United States
Posted: February 15, 2006 at 10:12 PM / IP Logged  
That's bs I've never had a problem programming 2 transmitters to that system.  When you go through the programming of the transmitters try hitting the lock button twice instead of once.  Make sure that the siren chirps each time you hit the lock button.  Hope this one helps ya.
Cause I'm So white and nerdy...
First Class Certi-fried installer
kgerry 
Platinum - Posts: 3,455
Platinum spaceThis member consistently provides reliable informationspace
Joined: February 07, 2004
Location: Saskatchewan, Canada
Posted: February 16, 2006 at 1:06 PM / IP Logged  
i've never had a problem learning new remotes to these systems either.... i learn a companion remote to almost every 3.2  and 1.2 units i sell.....keep in mind the LED and LCD units are distinctly different and are NOT cross-compatible.....
Kevin Gerry
Certified Electronics Technician
MECP First Class Installer
Owner/Installer
Classic Car Audio
since 1979
hrickus 
Member - Posts: 9
Member spacespace
Joined: February 01, 2006
Location: Canada
Posted: February 16, 2006 at 10:43 PM / IP Logged  
I've been installing DEI products profesionaly for just around 6 years now and swear by it,s dependability. I ran into the exact problem with a customers 3.5 nearly 3 months ago, i have never had one of their or any other units act that same way. i would directly contact DEI to see if they had any problems with the 3.5 models program. I ended up changing out the brain and transmitter for my customer.You can be sure that Your antenna is good and the alarm sends and receives the newly progamed remote, which seems to be a glitch in the codehopping feature or the brain isnt remeberiung the remote code after its programmed.DEI gives a lifetime warrenty that they stand behind, i am sure if the problem is a glitch that the shop where you bought your unit will cover you. please post anything you may find out about what the problem is. 
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