Rockwood Xplore alarm

I have picked out the Rockwood Xplore alarm based on its functionality and ran into a big problem.  The installation instructions are about the worst that I've seen around. 

I was able to install the alarm:  I got the door locks to work, the triggers, etc.  The car would even start!  However, the alarm doesn't seem to learn that the car has already been started.  That is -- it tries to crank the starter motor a couple of more times.  You know what happens then:  the starter makes so much noise you wanna run out of the garage.

The alarm has a thin green wire, which is called the alternator wire, and has a stupid note next to it that says: "Positive power will be output when successfully started"

I have tried just about any wire that made sense to connect this sucker to: the tahometer wire, the Alternator On wire, the accessory wire, a couple of others that produce positive voltage when car is started.  I even tried the low and medium resolution engine speed wires.  Nothing seems to effect the system. 

Could it be the host system?  Does the system need to sence pulsating power?  What should the voltage be of that power?

I tried installing it on a 97 Grand Prix GT.  The engine speed is output in pulsating positive voltage that measures around 2V while the alternator on wire measures around 11.8V

If anyone has tried installing this alarm and got the remote start to work, please let me know what you used to let the system know that the engine has been started.  If someone has questions how to get other functions of this alarm to work, I'll be happy to answer.

If you are thinking about getting this alarm for an install, STAY AWAY FROM IT!

Thanks for your time,

Jack

Hi, I'll say the same thing. I've bought the same system. The remote starter doesn't work right. I think we all made a mistake by buying this system, huh?.  It looks nice, but doesn't work right. :-) I'll only be using the alarm system, that works OK.

Good Luck.

I have contacted the distributor and have exchanged the brain of the alarm. I'll give it a try and see if this one works.

 When you say the remote starter doesn't work right, what exactly do you mean?

Thanks,

Jack

It is final.  This alarm system is an unstable piece of crap!!!

I have just tried installing the new host system for the alarm while the wiring stayed the same.  Not only did the remote start do the same thing: start the car and keep cranking the starter motor, but the door lock unlock is now working weirdely.  The inteligent lock/unlock is no longer working.

My next step is to try returning this alarm system for a refund or exchange for a different alarm system.

The lesson here is:  make sure there's support available for the alarm system before you buy it.  Make sure that the company is well known. Review problems others have with the same system online before you even consider paying for it.

<<<<The alarm has a thin green wire, which is called the alternator wire, and has a stupid note next to it that says: "Positive power will be output when successfully started">>>>>>

Isn't that a 12 Volt + (positive) Output when the Engine is started

that thin green wire would usually get hooked up to the tahometer wire that comes directly from the ECM.  That works for most Alarms out there.  You need a pulsating positive signal, not just a steady 12 volt.  I wish there was somebody out there that succeeded at this install.

Jack