2007 honda civic navigation

Hi All,

I'm guessing that the software will perform well in major areas - there are probably smaller, less used areas where they don't care about.

I can only imagine how much it would cost to accurately map out every single road and POI of Catawba County, NC.  I would guess it would take the better part of a year to survey and map out an entire county, if accuracy was the focus.

Think about it from their perspective - the USA is HUGE, with millions and millions of roads, POIs, etc.  They arn't going to waste a bunch of money focusing on areas where they don't have a big customer base.  Your best bet would be to stay on them about fixing the errors in your area.  If they arn't getting feedback from customers that their mapping software is off then they won't ever fix it.

You seem to have some time on your hands, maybe you could start a local petition and get a few hundred thoustand people to sign it - that would really get their attention!

I've contacted Navteq several times, only to be given the brush off, mainly telling me oh I must be wrong in my findings and that I may need to "BUY" their New year's updated DVD Rom for my car. What a crop of crap! How in the world can it be "MY" CAR" when several other 2007 Civics are having the same issues. Heck, I even went back to the dealership & asked them to let me do a test drive on another 2000 Civic with Navi & in mt preliminary findings, they too showed primarily the same exact same thing. ..... POI's that it said was there, are not, roads that are unverified one time, are verified the next, (Depending up on whch set of directions you put in) Roads that are not nor have ever been built or completed, are comming up as existing and completed (Verified or unverified) .

I mean. Come on folks, there has got to be liability somewhere.

You stated that Garmin uses some of the same software? you may want to truely give it a real work out. Take it and go out and truely pay attention as to your actual physical location and while you are moving. Look and see how it positions you in coalition to POI's on other intersecting roads as you are traveling. You just may find that many or several Roads or POI's show themselves off by so much as 1000 feet or more, and whats worse, POI's may show that they are on the opposite side of the road. When it comes to POI's check to make sure they are acurate. By that I mean, if it says it is a shell gas station, make absolutely sure that it is. If it says there is an eating joint, click on the Icon & make absolutley sure that it is is saying there is a McDonnalds, KFC, or what have you, that it is truely just that.

It has been my experiance that many of the times, the poi's shown are eithier not what they say they are (Shell being Exon, or BP, McDees being Joe's slop house etc) and or sometimes both, on the oposite side of the road and being labled worng. Oh, and here is yet another disturbing find. The Mr's & I took a trip to Atlanta using I85 from NC, and along the way, when we were needing gas, we had followed the what the GPS was telling us, and yup, Got off the exit, turned right, wents .25 miles & NOPE! NO EXXON, NO SHELL, NO BP! Nothing, Nada!

But It's got to be there, because the GPS is saying that there is right? NOPE, We get back on the interstate & continued to the next exit, (Carefully watching the GPS Screen) & what do we find? We find the Exxon, Shell, BP, along with a MCdees, Bojangles, & a Flying J. The GPS shows there isn't a thing there. Go Figure.

So In my Plea to all of you that have the Navteq units, Please give them a harden testing & Please post your results here. Only if we can show that there is truely an issue will we be able to get Navteq to honor up & either fix these damn things or at least give some of our $2,000 back.

Actually, with 2 teams (Vehicles with gear) it would take no more that about 1 week to do all of the roads here in this county alone, 45 days to do the entire state. I say this based upon experiance. When I worked for sprint, as they were comming out with their cell phone for the first time, we had to do around the entire state, mapping out each and aver road, hwy, & street, as well as large parking lots, to make absolutely sure their towers were pointed correctly.  We had a total of 20 guys. 3 teams per shift & we did this for 45 days straight. When we were done & all of the data was compiled, they ended up with Huge maps of every county showing every possible road, stop light etc. they knew how long it would take to go from one point to another and knew where we were at within 5 feet and any given time.

As far as customers based on Honda, our county is the 3rd largest new car sales area for the state. As far as size, well, all I can say is it is a pretty huge county.

It is funney that you would suggest that it should be more accurate in a larger city. Well normally, I would tend to agree with you. But after going to Atlanta and finding places like Peachtree mall, Atlanta Intl Airport, and even their post office was either totally in the wrong place (Opposite side of the road) or much further down the street than shown. Several POI's were definately wrong (Wrong gas company, wrong conveniant store, wrong school, a taco bell rather than a McDees, etc. So I don't think that it is just an isolated area thing. I am beginning to think that it may very well be a programming issue.

Well, Now that I have finally gotten Honda America to listen, as expected, they are attempting to blow it off. Oh, yeah, Go by the dealership, get up with the Service manager, let's go for not one, not two but three test drives to "JUST SEE" if we can duplicate the issues.

What vehicles and what did we find?

We first went on a 45 minute ride between the dealership and 2 cities, about a total of 30 miles. What was I able to show & prove to the service Mgr? POI's not being what they said they were suppose to be, much less, 95% actual locations were off by as much as 2,000 feet. That's almost 1 mile.

We also saw that 98% of the time, the car was either just past the street or road that was being shown on the map as just then comming up on, 4% of the time, street names were off, government buildings (Ie. Post office, Police Stations, Medical facilities) were being shown as either not even there, or, was on a different street, 1 to 3 blocks away, even though these buildings were never ever in those locations.

On more than 1 occasion, the directions given was stating, and in a couple of cases, kept on insisting that we take a road or a street, that was never ever there in the first place. (These were either actually someones driveway to their house, an open field) When we got back we went to the county offices, looked up thos location, and found that those streets, or Roads NEVER EVER ACTUALLY EXISTED. 3 of which, were only a Suggested road or street that was still on countly planning files, and get this, it was dated 1962 - 1972. And it was the only time it was perposed, and never was shown on any other countly planning records since then..

We then decided to go and give the interstate a try. Thank God for Common Sence by the Driver. When we got to the interstate, this dang thing wanted us to enter the interstate using the freeking off ramp. I mean, Helloooooo. Can we say Excelent Chance of a Head On.  At another interstate exit, the map was shopwing that it didn't have an off ramp, on our side, but it had an on ramp. Whell look at that, it actully does have an off ramp. A Plain and simple & typical set of on & off ramps. Hmmmmm    Could someone have been SMOKING POT?

Ok, so we go back to the dealer ship. So, by the Suggestion of American Honda, We took a test run in a 2007 Acura with navi. Traveled the same exact routes. Discovered the Same exact issues EVERY THING!. We go back to the Dealership, Got in a 2007 Civic with navi, Same routes, Same Issues. Got back to the Dealership and was going to take out a 2008 Odyssey, and we find out that American Honda Stated that they DID NOT WANT US TO USE THIS VEHICAL FOR COMPARISON TESTING - End Quote-

wth? What are they trying to hide here. Even the Service Mgr was puzzled. Anyway, AH stated that they will take our findings under concideration and should they feel it is something that needs addressing, they will contact us. AGAIN, wth!!! Even the SM was wized at their bold an totally out ragious blow off and negligince. He stated that he would do what he could to push this issue up the chain, as he was going to stop trying to push these cars with this system into unsuspecting customers. It's a major road wreck waiting to happen.

So now we just sit back, wait & see.

That sounds worse then my GPS experiances (between my '04 Infiniti and my DeLorme laptop software).

I disagree with your statement about a major road wreck waiting to happen.  GPS is intended to used as a REFERENCE.  It is still up to the driver to verify all roads exist and that they are safe and legal for motor vehicle use.

I've had my GPS take me to some places I wouldn't have gone on my own (mountain roads, trails, bad neighborhoods, etc.) but I have always taken it with a grain of salt because I know that GPS is for reference only and that I should have mapped the route "I" wanted to go instead of relying on the GPS to get me there.

This is also true, but both you & I know that there are those out there that definately will, out of lack of common sence, that will, out of total ignorance, will dive on roads & streets and swear up & down they were in the right, otherwise the company that provided the equipment would have been alowed to put it out there for use by the general public. And because of such ingnorance, someone could and will definately get seriously hurt.

Now I do agree that we as individuals need to be willing to take on a sence of responcibility when using such equipment, but at the same time, I also believe that the MFG of such equipment has due responcibilty to do all that they can to ensure that their software and equipment is as up to date and as accurate as possible. Nothing wizes off a driver more that uses these things than to find out that the location or POI's that is stated on the System never even existed, and now they have either driven miles out of the way to get gas that is already on E, or, they will have to turn around to make course corrections and now they will be late for an imprtant meeting. Heance, unneeded Road Rage.