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viper 791xv doors will not unlock


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bigsquid78 
Member - Posts: 2
Member spacespace
Joined: February 16, 2010
Location: Ohio, United States
Posted: February 16, 2010 at 1:13 AM / IP Logged  
Hi I have a 1998 ford explorer xlt. I had an viper 791xv installed on it a few years back and has worked perfect till I came home one day and it would not unlock the doors when unlock was pressed. It will disarm the alarm but will not unlock doors. I can use factory remote and doors will unlock. If I hit lock on viper remote it will lock doors and arm system as usual. also when the truck is running in remote start neither remote will unlock the doors. All other features work. any Ideas on what the problem might be?? thanks
sneakycyber 
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Joined: September 13, 2005
Location: United States
Posted: February 16, 2010 at 1:25 AM / IP Logged  
I would check for a loose connection in your door lock wiring with the alarm system. It could also be a fuse, since there is a possibility of reverse polarity some installers use fuses with the relays. As for the locks not working when the explorer is remote started Since the alarm is not working properly it can't unlock the doors and the factory key-less may not work with the engine running.
bigsquid78 
Member - Posts: 2
Member spacespace
Joined: February 16, 2010
Location: Ohio, United States
Posted: February 17, 2010 at 12:20 AM / IP Logged  
I looked and found nothing loose. If It was a bad fuse would it still lock the doors??
tedmond 
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Gold spaceThis member has been recognized as an authority in Mobile Security and Convenience. Click here for more info.spacespace
Joined: January 06, 2007
Location: Ontario, Canada
Posted: February 17, 2010 at 7:00 AM / IP Logged  

yes it would work even if a fuse was blown.

meter the output wire on the viper and see if it still works.

Ted
2nd Year Tier 1 Medical School
Still installing as a hobby...pays for groceries
Compustar Expert
t&t tech 
Platinum - Posts: 2,608
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Joined: October 05, 2008
Location: Trinidad and Tobago
Posted: February 17, 2010 at 2:02 PM / IP Logged  

Highly unlikely it's a fuse! If the setup is reverse polarity, it could be a relay or the feed of the unlock output from the 791xv! The possibility of it being either are nearly equal, since they rarley ever go bad!

commit your way to jehovah and he will act in your behalf. psalms 37:5
tedmond 
Gold - Posts: 4,610
Gold spaceThis member has been recognized as an authority in Mobile Security and Convenience. Click here for more info.spacespace
Joined: January 06, 2007
Location: Ontario, Canada
Posted: February 17, 2010 at 5:10 PM / IP Logged  

woops i have info as this truck as neg locks, not reverse polarity.

thought he was talkin if a fuse on the 12v line of the viper blew, if locks would still work.

but if it is set for reverse polarity, check for any loose connections/blown fuses. With the unlock relay, take the wire that comes from the viper and tap it to ground. if the relay clicks, it means the relay is still good.

Ted
2nd Year Tier 1 Medical School
Still installing as a hobby...pays for groceries
Compustar Expert

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