2002 ford sport trac issues

okay so far i have everything connected that i got from information from xpress kit as well as wirecolor.com I Have a scytek4000 2 way alarm and a DBALL Nexxen (xpress kit) Module everything on the alarm works fine but the module wont allow the remote start to work I did evey step a instructed and the module wouldent program I finally came to the conclusion that maybe this module need's the RFLUB for it to work if not im rally in a jam please help

was the dball flashed with the correct firmware?   I have not used dball on fords but some coworkers who have said it took more than 1 try to get it to program.  what happens when you insert a key in the ignition and try to remote start it?Advanced

Not sure that was my next thing to look into I got the DBALL from sonic Electronicx and I thought they said they flash it before they send it out but not sure I know here on the forum I see that it has some issues with fords but as for programing I've done it a dozen times with the module same result everytime now if I do the remote start step with the key in the ignition or close to the ignition cylinder then the the truck will remote start I can also remove they key once it does start if they key is in the ignition