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big mac 
Member - Posts: 3
Member spacespace
Joined: January 25, 2004
Location: United States
Posted: January 27, 2004 at 11:00 PM / IP Logged  

I wish I would have found the12volt prior to bringing my 03 ram into Circuit City to have a prestige 876c installed this past weekend!  I have been reading quite a bit and have found this site very helpful, thank you all!

So here's where I'm at...dropped the truck off this past weekend (all day and picked her up near closing).  Of course the guy that did the install was gone (the "roadshop manager" apparently).  So I ask the new guy that was there to go over the features, etc and he didn't do the install so wasn't that helpful.

I've spent some time now looking at the install after trolling through previous posts here and it looks like he gave me a pretty quick and dirty install.  Now, the features all seem to work but it looks like a rats nest under my driver side panel and all the wires are readily in sight.  Also today I noticed that he left a (looks like regular speaker ) wire hanging down going from center console up behind the glove box - any idea what this is for? 

I noticed the rats nest when I was trying to find the valet swith - which by the way is just hanging freely under the drivers side panel.  Also the LED is just kind of positioned between my pillar and dash - not secured.  Is this standard practice or should the valet and led be secured better?

Given that the mgr was the installer should I go complain about these things or pay to bring it elsewhere?  Obviously, if I knew then what I have learned now, I wouldn't have gone to CC.  What would you all suggest from here?

thanks for your input.

draasch 
Gold - Posts: 2,172
Gold spacespace
Joined: February 07, 2003
Location: Florida, United States
Posted: January 28, 2004 at 6:46 AM / IP Logged  
if it was me and i didnt know anything about alarms but i could look under the dash and say it looks like a rats nest, then i would want the alarm taken out and a refund. i would take pictures first. go to a local shop and have them look at them. see what they think. im not there, im just going by what you told us here.
1. the guys at CC should know how to do a good install.
2. if they cut corners there, where else did they cut corners?
3. whose to say that if/when something goes wrong, they dont say you were up there messing with something and that you are the one that made the rat's nest.
i dont know what you paid, but an alarm is only as good as the install its self.
i dont know abouit the rst of the people on this site, but i really work hard for my money. i wouldnt want someone to just take it for me for a half @zz job of an install.
but hey, this is the USA and thats just my opinion!
Good Luck
David
Ace Security
813-376-9778
Tampa
Donate to the 12volt
brianh 
Silver - Posts: 516
Silver spacespace
Joined: August 25, 2002
Location: United States
Posted: January 28, 2004 at 6:46 AM / IP Logged  
That sounds like par for the course when it comes to most Circuit City installs. I've gone behind them before and "rats nest" is being nice. They are not worried about quality installs just how many they can put out in a day. I would definitly go back and let them know that I was not at all happy with their work,and would make them mount your led,and valet switch. I am sure that their are installers at Circuit Citys that do a bang up job on these installs. You just happened to get one that just didnt care. Well good luck with it.
Brian
owner/installer
Sight & Sound Car Stereo
"all electronic equipment runs off of smoke, once you let it out, it stops working"
bmf1000d 
Silver - Posts: 345
Silver spacespace
Joined: September 30, 2003
Location: United States
Posted: January 28, 2004 at 8:35 AM / IP Logged  
Yeah i have fixed a few of there installs. I would suggest what david said and take pictures that is what i do before i dig into someone else work. I have been installing long enough to know that when your fixing someones else work you tend to find things alot worse than they are most of the time.
"Big" Mike
Double Take
Fremont, Ne
remember to check all your wires with a dmm not a test light!!
i take no responsibilty whatsoever for the vailidty of the info nor consequences thereof
big mac 
Member - Posts: 3
Member spacespace
Joined: January 25, 2004
Location: United States
Posted: January 28, 2004 at 2:32 PM / IP Logged  

Thanks for your suggestions.  I called and spoke with manager - the guy that did my install was not the manager.  The manager was like "no problem, when can you bring it back in?"  So, I'll be taking some pictures of the mess and bring it in this weekend.  He seemed very amicable to installing / mounting the LED/Valet switch. 

I am a bit concerned as mentioned regarding the rest of the install...however, when I bring it in I am going to request that it all be tiddied up and re-checked by the manager.

The manager assures me that they guarantee their install and that installer probably didn't mount it as they didn't know if or where I wanted them mounted...

I'll post back once this is taken care of to let everyone know how it goes.  Thanks again for your insight.

jrilla 
Gold - Posts: 1,498
Gold spaceThis member has made a donation to the12volt.com. Click here for more info.spacespace
Joined: November 19, 2002
Location: North Dakota, United States
Posted: January 28, 2004 at 2:50 PM / IP Logged  
I cannot be exactly sure what your definition of a Rats nest is, but I do know that it is almost impossible to make it look a whole lot better unless you practically reinstall the whole thing. Once it is a mess it is hard to clean up. I have dealt with these types of installs and I can fix the problems, but It never really looks as good as it would have if i had installed the thing myself in the first place. I tell you this, just so you dont expect a world of difference. It certainly should not be visibly messy unless the panel is removed.
Also, It seems like there was a lack of communication on part of the Circuit city. They should have asked you where you wanted the LED and Valet switch. I rarely install LED's or Valet switches by drilling holes in peoples dashes. If someone wants them i will put it wherever they want it but I have yet to run into someone who wants a hole in their dash. So if I run into someone who wants one I suggest letting me put it close to the bottom edge of the dash panel.
J Rilla
Owner/Installer
Fyrhwk1 
Member - Posts: 27
Member spacespace
Joined: December 27, 2003
Location: United States
Posted: January 28, 2004 at 3:09 PM / IP Logged  

Definitly don't mess with it yourself, that'll automatically void the labor warranty and they'll claim they're unresponsible for anything that happens from there on. For better or worse the warranty lasts as long as you own the car, and so does a satisfaction guarantee, I don't know if they'd be willing to clean it up or not but you certainly don't want them doing it if they dont want to and you force the issue, it probably wont make things better.

I can attest to not mounting LEDs or valet switches, I had someone rather irritated that I put a hole in his kickpanel to mount a button instead of letting it lay there. It's the responsibility of the person who checks you in to find out where you want them placed though, but it's better to ahve to go back and have it put in the right place then for them to put it somewhere you don't want.

big mac 
Member - Posts: 3
Member spacespace
Joined: January 25, 2004
Location: United States
Posted: January 28, 2004 at 4:17 PM / IP Logged  

Where do you usually put the LED and how are they affixed?  I plan on keeping the truck for at least another 4 years so was thinking of having them put it in the front pillar on the driver side - kind of where it is now just higher and mounted so it looks clean.  What are my alternatives to getting a clean look and making sure it's secure.  Same with the valet?  How & where should they secure this?  Any suggestions would be appreciated.

I definately don't want to push the issues with CC as I'd rather re-pay someone else to do a clean istall than have them f--- up my 30K truck!

Also, I have no plans whatsoever to touch anything they did!  Thanks again for your responses.

Remotep 
Member - Posts: 9
Member spacespace
Joined: January 02, 2004
Location: United States
Posted: January 28, 2004 at 4:29 PM / IP Logged  
Most vehicles have some blanks for options, such as fog lights, on the dash in plain site. These spots are good for the LED. As for the switch, that should be in an out of site place like on the lower edge of the panel beneath the dash.
Remotep
Street Rod Enthusiast
and Installer
Fyrhwk1 
Member - Posts: 27
Member spacespace
Joined: December 27, 2003
Location: United States
Posted: January 28, 2004 at 4:34 PM / IP Logged  

Personally I never reccomend drilling holes in newer cars just to mount LEDs, I highly doubt their effectiveness at deterring anyone, most thieves dont even see them and even fewer know that they mean. If I were going to place them anywhere it would be in a small knockout plate on the dash, something that can be bought for a few $ if you decide to remove the unit, that way you wont have a hole sitting in your dash.

As for the valet switch, I usually put it on the drivers kickpanel, it's out of the way and rarely visible, but easy enough to access. Depending on the person though, and whether they want holes, sometimes I just stuff it up under the dash and tell them if they ever need to get at it they just need to reach up and grab for it. Very few people actually use valet services and even if they do, it's easy enough to give them your remote at the same time without shutting the alarm off, and if they ever do need to the button is there, just not quite as easy to reach.

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