Viper 791xv Remote start on 1998 Maxima

Hey guyz, Just purchased a Viper 791xv last week, and was getting it put into my car by an installer. He had everything going right but hwen he came down to the remote start my car would not turn over. He would hit the remote start button and all my car would do is crank and the car wuodl keep revving. I finally spoke to him a few hours after that and he told me that the remote starter was getting 12v of power constant which was not good. He said it was basically like you manually turning the key , letting the car crank for 5-10 seconds. This couild cause gridnig and mess up the car. Did he not isntall it right? or did I get a defective piece by manufacturer? 12v of constant power not good for the remote starter relay pack?? Someone pls. help me out here.

1. Is there a anti grind relay installed? 2. Are both starter wires connected? 3. Where has he connected the tach source from? Regards EVIL Teken . . .

Hey thankz for teh quick reply man, is the .pdf file that u have linked me to applicable to all remote starters??? Will this help him out? Thankz for all the help in advance guyz..

Yes this pertains to Nissans. I am not saying this is your problem. I am asking you to ensure this was done, and to ask him the 3 questions I posed to you. Come back and let us know. Regards EVIL Teken . . .