Ok guys, it's now too dark and cold outside to look at the wires. So in the mean time, I thought I'd paste my email correspondence below with the installer in case it gives us more information to help in the diagnostics.
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<installer>,
http://www.clubxterra.org/forums/showthread.php?t=7645
If you look at the web site above, someone seems to have the same problem as me. The Nissans seem to have 2 starter wires and people have to use a relay. I noticed that you removed a relay from the car. Could this relay that you removed be essential? How did you hook up the two starter wires?
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installer said:
This isnt the same problem that you have. The relay that I removed was the old starter kill that you had with the alarm. Look at the relay. It probably either says Tyco or Audiovox. These relays come with Audivox alarms and they are for starter kills. Your car wont even start with the key and that is the problem right now. Before I removed the alarm, I should have checked that the car would start. If I knew it wouldnt start, I wouldnt have installed the new alarm. That was my mistake for not checking. Ive been doing this stuff for about 9 years, so I know what im doing.
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<installer>,
The car was fine before the install. My wife arrived from work at 7AM that same morning using that car. I even offered you to move the car if you want. But anyway, I am not trying to imply anything. I know you did your best. I called Nissan and the fix they want to do is to get the car to stock form so I'm not too excited to bring the car to them.
It seems that the Viper 5701 does have the flex relay built-in so we don't need to use a relay to connect the 2nd starter wire. However, the "Flex Relay Function" in the menu defaults to Ignition 2 and that has to be set to "Starter 2". If you can still remember, can you tell me how you wired the 2nd starter wire (GREEN/ YELLOW)?
Thanks!
marlon
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installer said:
First of all, this has nothing to do with the 2nd starter wire or starter kill.
When I removed the old alarm, it had the starter kill relay in. Which requires cutting the primary (1st) starter wire in half. (Thats all it is) When I was installing the Viper system, I reconnected the primary (1st) starter wire back just like stock, so I could test/look for the tach wire. The car didnt start with the key and it was in stock form. I showed you that it was in stock form. It did have wires hanging, but that will not keep the car from starting. I actually didnt touch the 2nd starter wire because your car doesnt start with the key. (Its not cut or anything) So until the car starts with the key, I cant finish it. You did offer to move the car for me, but that doesnt mean anything to me. Until I see that the car actually started, then I know it wasnt me.
Changing the Flex Relay Function from Ignition 2 to Starter 2 is wrong. Ignition 2 needs to stay like that. You have to hook up a relay for the 2nd starter wire and it goes to the wire harness that I left in the Viper box. Like I said, the car wouldnt start even in stock form.
<installer>
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<installer>,
First of all, thanks for the responses. I understand where you are coming from if you think the car was broken in the first place. You also have to at least consider the possibility that the car was OK before you worked on it (why would I install a remote start if the car doesn't start by key in the first place, I'd only be wasting labor cost). Either way, it doesn't really matter to me now as I just need to get the car working and I would hope you would help me with that. I am not interested in finger-pointing as that is not productive.
I'm also posting my issue to the12volt.com for the people there to help us. The things you mentioned below are valuable in the diagnostics so I'm going to post them as well (for your privacy, I'll take out your name). If you have anything else to add, please let me know. At this point, information is very important so I appreciate your responses to my questions.
Thanks!
Marlon