troubleshooting viper 5704v

Hello Everyone, New to the site but over the years, I’ve gathered a vast amount of extremely valuable information as a non member and would like to thank each and everyone first and foremost for all the indirect solutions and technical help! Hopefully in the future, I’ll be able to do the same! I recently installed a Viper 5704V with a Directed D-Ball (Firmware GM5,V3.05 flashed by remote start experts ) for a bypass on a 2002 Chevrolet Avalanche. After the install, I followed sequence for the D-ball Harness connection, followed instructions for programming to vehicle, and Paired the 2-way remote. All my connections are soldered & heat shrunk. (the main reason for doing the install myself) and the grounds are good. The good…. Siren functions Parking lights function The bad… Door locks work off the remote while driver’s door is open; will NOT work while doors are closed. Kinda Strange. Remote start comes up with an error (7 flashes) I tried the auto trans. Method (ignition on then off, hold valet button until chirp 3x, release, push once and hold, hit lock on remote) Still no start. Performed soft reset on D-Ball (reset just the vehicle program, not the firmware reset) now having trouble programming D-Ball to the vehicle. With everything connected, I started the vehicle with the key, and the message center on the dash comes up with the “security” message. At this point, is there something I missed? Will I have to have the D-Ball programmed with the firmware again? My connections are as follows. Bench soldered Viper alarm to D-Ball using XPRESSKIT GM5 Installation Type 4, W2W Main Harness 6 pin H1/1    Red + 12v constant Input-----------------------------Red 12v @ Ign Harness H1/2    Black - Ground-----------------------------Chassis Ground H1/3    Brown + Siren output-----------------------------Red + from siren H1/4    WHITE/ Brown Parking light isolation pin 87a of onboard relay ---Not Used H1/5     White Parking Light Output -------------------------Brown (Blue plug BCM Pin B6 H1/6      Orange – 500mh ground when armed output----------------------------Not Used Door Lock Three Pin Connector 1     Blue -500ma Unlock Output-----------------Blue - unlock imput on 10 pin D-Ball 2     Empty Not Used 3     Green – 500ma Lock Output-----------------Green -lock imput on 10 pin D-Ball Remote Start, 10- Pin Heavy Ga. Connector H3/1   Pink 1 Ignition 1 Input / Output----------------------Pink @ Ignition Harness H3/2   RED / White + fused 30 amp input ------------RED / White @ Ignition Harness H3/3   Orange + Accessory Output----------------------Orange @ Ignition Harness H3/4    Violet + Starter Input Car Side of Starter---------------Yellow @ Ignition Harness H3/5     Green + Starter input Key Side of Starter----------------------Not Used H3/6    Red + fused 30A ignition input----------------------Red @ Ignition Harness H3/7   Pink/White + Ignition 2 flex relay output--------------White @ Ignition Harness H3/8 Pink/Black + flex relay input 87A key side if required---------------Not Used H3/9   RED / Black + Fused 30A Accessory/Starter inpu----- RED / White@ Ignition Harness H3/10   NC No Connection The Following Wires Are Connections From The D-Ball To Vehicle And/Or Viper      14 Pin Blue Harness 14 pin Purple / YELLOW J1850-------Pin 2 of ODBII Purple 14 Pin Red 12V---------------------- Red 12v @ Ign Harness 14 Pin Black Ground---------------------- Chassis Ground      12-Pin Red Harness BLACK/ White RAP off? Driver door sense trigger---------Tan BCM purple plug pin B4 GREEN/ Black Bulb Test--------------------------------Not Used GREEN / WHITE – door Status output------Viper 24-pin 15/Green – door input RED / Black – trunk status output------- Viper 24-pin 10/ Blue – Trunk Pin input (n/c or n/o) Violate/white tach output-------- Viper 24-pin 12/Violate/white Tach imput Violate/Green R.Code-----------\  ---Yellow @ Ignition Key Violate/Brown R.code-----------/ ORANGE / Black Handbreak Status-------Not Used      10-Pin Black Harness Blue/White – GWR Status Input------- Viper 24-pin 5/Dark Blue – 200mA Status output Pink + Ignition Input--------------------- H3/1   Pink 1 Ignition 1 Input / Output Violate + Starter Input---------- H3/4    Violet + Starter Input Car Side of Starter RED / White – trunk release input-------Viper 24-pin 3/RED / White – 200mA trunk release output Blue – unlock input-----------Three Pin Viper Blue -500ma Unlock Output Green – Lock Input------- Three Pin Viper Green -500ma Lock Output      In Addition To The Above Viper 24 Pin 9/Grey – Hood Pin Not used for initial install Viper 24 Pin 13/BLACK/ White – Neutral Safety/Parking Break input---Ground to Chassis

If you disconnect the connectors from the DB-ALL, put a key in the ignition but DON'T turn the key. Try to remote start. What happens? Did you do the TACH Learn?When all else fails, Read the Instructions

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do you have the "disable" toggle switch installed and set properly?Kevin Pierson

I would double check the CAN wires. Sounds like it's not talking to the car correctly. Violet/Green and Violet/Brown connected together and spliced into the Yellow wire at the ignition. Purple / YELLOW to pin 2 of the OBD connector. If you are using D2D, you only need the 4 wires from the DBALL connected.No question is stupid or not worth asking. You were once a noob, right? :)