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viper 5900 on 07 dodge ram issue


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kiowa 
Member - Posts: 11
Member spacespace
Joined: November 03, 2008
Location: Tennessee, United States
Posted: November 05, 2008 at 3:00 PM / IP Logged  

I dont have my paperwork here to know which modules he used, but to my knowledge he only used what came with the Viper 5900 system, the only things extra I had installed was a backup battery and a motion sensor. The truck didnt originally come with remote start, but the Viper 5900 system came with it, well 7 hours later when I went to get the truck he told me that he couldnt get the remote start to work and that he called DEI and they couldnt figure it out either, he said i could buy a module (I have module model number wrote down at home) and a key from the dealership and that would get it working, I havent done that yet because the key that the dealership cuts and programs to my vehicle will cost about $200.

2007 Dodge Ram 1500 Mega Cab
5.7L V8
Viper 5900
joch1314 
Copper - Posts: 301
Copper spacespace
Joined: March 25, 2008
Location: Texas, United States
Posted: November 05, 2008 at 3:14 PM / IP Logged  

So right now the only thing you have working on your truck is the alarm?  The remote start is not working at all, correct?  The installer should have known prior to you even purchasing the 5900 system that he was going to need a bypass module.  The remote start is NOT going to work without a bypass module.  The installers there have access to directechs info, and it should've stated there which module to use, which he then would have to ring you up for.  That just sounds like poor customer service to me......not dogging the installer, but even a half decent installer would know of EVERYTHING he/she needs to get the job done right, and get the job done the 1st time!  Like enice said, the xk532 module from DEI should do the trick.

...half of the truth can be worse than a lie. <----Roger Russell said that..
kiowa 
Member - Posts: 11
Member spacespace
Joined: November 03, 2008
Location: Tennessee, United States
Posted: November 05, 2008 at 3:41 PM / IP Logged  
you're correct the only thing working is the alarm and motion sensor, the remote start doesnt work, when I try to remote start the vehicle, it starts and runs for about 2 seconds and then shuts off, he told me that I needed an module that has a place for a key and then it would work (he didnt have any in stock) he said the best place to get it was ebay, it was like $12 on ebay, which is fine, but the price of the spare key (the key has a chip in it) is what has been keeping me from doing it, the dealership said it would cost like $200 for the key. So are you saying the XK532 is a bypass module that would not need a key for the remote start to work, or I would still need a key for that module? Thanks.   
2007 Dodge Ram 1500 Mega Cab
5.7L V8
Viper 5900
sneakycyber 
Silver - Posts: 413
Silver spacespace
Joined: September 13, 2005
Location: United States
Posted: November 05, 2008 at 3:42 PM / IP Logged  
Wow I didn't know the remote start wasn't working. Guess I should have asked. Yes you need a bypass module and an extra key. You don't have to have the dealer program it.
" Self-Programming additional Sentry Keys (requires TWO original keys)
"A" through "G" below is a quick summary of the steps that are required for programming. Following this list, "1" through "6" takes you through the same process in greater detail.
Quick Steps:
A. Purchase a blank key and have it cut
B. Insert original key #1 into ignition and turn to On
C. Wait 5 seconds and turn key to off
D. Immediately insert original key # 2 into ignition and turn to on
E. Wait 10 seconds for SKIS indicator in dash starts to flash
F. Turn ignition off, insert new blank key and turn ignition back on
G. Once SKIS light stops flashing and turns off, your new key is programmed"
Detailed steps:
(1) The first step of course is to acquire a blank transponder key. These can be purchased from your Jeep dealer or bought online. Online prices are usually around $20.00. You can then take the blank key along with one of your original keys to any key maker or locksmith and have it cut to match, just like with any other key.
(2) Insert one of the two valid Sentry Keys into the ignition switch and turn the ignition switch to the On position.
(3) After the ignition switch has been in the On position for longer than three seconds, but no more than fifteen seconds, cycle the ignition switch back to the Off position. Replace the first valid Sentry Key in the ignition switch lock cylinder with the second valid Sentry Key and turn the ignition switch back to the On position. The second valid Sentry Key must be inserted in the lock cylinder within fifteen seconds of removing the first valid key.
(4) About ten seconds after the completion of Step 3, the SKIS indicator in the instrument cluster will start to flash and a single audible chime tone will sound to indicate that the system has entered the Customer Learn programming mode.
(5) Within sixty seconds of entering the Customer Learn programming mode, turn the ignition switch to the Off position, replace the valid Sentry Key with a blank Sentry Key transponder, and turn the ignition switch back to the On position.
(6) About ten seconds after the completion of Step 5, a single audible chime tone will sound and the SKIS indicator will stop flashing, stay on solid for three seconds, then turn off to indicate that the blank Sentry Key has been successfully programmed. The SKIS will immediately exit the Customer Learn programming mode and the vehicle may now be started using the newly programmed valid Sentry Key.
Each of these steps must be repeated and completed in their entirety for each additional Sentry Key that is to be programmed. If the above steps are not completed in the given sequence, or within the allotted time, the SKIS will exit the Customer Learn programming mode and the programming will be unsuccessful. The SKIS will also automatically exit the Customer Learn programming mode if it sees a non-blank Sentry Key transponder when it should see a blank, if it has already programmed eight (8) valid Sentry Keys, or if the ignition switch is turned to the Off position for more than about fifty seconds.
NOTE: If an attempt is made to start the vehicle while in the Customer Learn mode (SKIS indicator flashing), the SKIS will respond as though the vehicle were being started with an invalid key. In other words, the engine will stall after about two seconds of operation.
NOTE: Once a Sentry Key has been programmed as a valid key to a vehicle, it cannot be programmed as a valid key for use on any other vehicle.
kiowa 
Member - Posts: 11
Member spacespace
Joined: November 03, 2008
Location: Tennessee, United States
Posted: November 05, 2008 at 3:58 PM / IP Logged  
Well I didnt want to ask for to much help at one time so I was going to ask for help with something small like the horn beeping after manually starting, so thats my fault. So you think I can find a key on ebay or is there a better site to get that key from? I greatly appreciate all the information.
2007 Dodge Ram 1500 Mega Cab
5.7L V8
Viper 5900
joch1314 
Copper - Posts: 301
Copper spacespace
Joined: March 25, 2008
Location: Texas, United States
Posted: November 05, 2008 at 4:21 PM / IP Logged  

Do you have two keys, or just one?  just curious because it's not that old of a vehicle, and I would imagine that when you bought it you would atleast get two keys.  If you do have two keys, then you wouldn't lose one and you would still be able to bypass the transponder system with the XK532 module.

One thing kind of bothers me though....you mentioned that he talked to DEI tech support about the remote start and that together they couldn't get it to work!  IMO....BS!!  The first thing that they would have asked him is what kind of bypass he was using.  "Uh, i don't have one"....that would have been his response! 

...half of the truth can be worse than a lie. <----Roger Russell said that..
enice 
Silver - Posts: 857
Silver spacespace
Joined: March 05, 2006
Location: New York, United States
Posted: November 05, 2008 at 6:06 PM / IP Logged  

All I would have to say about this is WOW.......

Im sorry but I could understand the installer not knowing the module but at least the shop manager would know this.  He must of used an XK03 because the horn honking means the factory alarm is either turning off or on and is being triggered by the 5900. At my shop we strive to know everything before the install.  If we cant do it at that moment is because there is something wrong with the programming.  The bypass modules are sometimes hard to program but that would usually be the issue.  Try doing this.  Have your key in the ignition of the car and DONT turn it to the on position.  Remote start the car.  See if it turns on and stays on.  If it does then thats all you need is a bypass module.  Might of well get a 556u to make it easier.

robertsc 
Copper - Posts: 337
Copper spacespace
Joined: December 21, 2007
Location: Ontario, Canada
Posted: November 05, 2008 at 8:02 PM / IP Logged  

well you first check to see if the mux wire is hitched up

i would recommend a module vs key in a box

the module will do mux plus key or just key if needed

if he loses a key its a paiin in the buttox to get the one under the dash out

so put the key up to the key cylinder then try starting it

sneakycyber 
Silver - Posts: 413
Silver spacespace
Joined: September 13, 2005
Location: United States
Posted: November 06, 2008 at 4:39 AM / IP Logged  
As mentioned above you can test the starter by inserting your key into the ignition and trying to remote start it. They do make bypass modules that do not require a key (I forgot to mention those was reminded by above post).
kiowa 
Member - Posts: 11
Member spacespace
Joined: November 03, 2008
Location: Tennessee, United States
Posted: November 06, 2008 at 9:28 AM / IP Logged  
yes I have two keyfobs that came with the vehicle, and yes the vehicle will remote start if i have a key in the ignition but not turned on, I'm going to be deploying here pretty soon and was just going to suggest to my girlfriend to leave a key in the ignition and remote start it once in a while when it gets cold out to keep the battery charged. so the 556u is the best route huh, i would prefer not to have to get another key to stick in the module. another thing that i noticed is that if i start the vehicle with the drivers door open the horn wont honk, only when i have the drivers door closed and manually start the vehicle it honks.
2007 Dodge Ram 1500 Mega Cab
5.7L V8
Viper 5900
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