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viper smart start, manual transmission

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Member - Posts: 4
Member spacespace
Joined: September 02, 2011
Location: Kentucky, United States
Posted: September 02, 2011 at 4:49 PM / IP Logged  
I purchased a Viper smart start from Best Buy the other day. Told the guy I intend on installing it on a manual transmission car. The guy was like cool, no biggy. Got it installed and I cant activate it. So I go back to best buy, and they say that they are suppose to install it, and that I should have been told this. I was like ok, well its done already so turn it on. They said sure, oh wait you have a manual... we cant touch that.. liability and all... So now I have a $300 paper wait unless I can get it activated... Being a former installer I hate to ask for help on this being that I didn't purchase the product from anybody on here. But this is my last resort...
Thank you for your time
2000 Ford ZX2 S/R
Platinum - Posts: 1,588
Platinum spaceThis member has made a donation to Click here for more info.spaceThis member has been recognized as an authority in Mobile Security and Convenience. Click here for more info.spacespace
Joined: September 14, 2009
Location: Wisconsin, United States
Posted: September 02, 2011 at 5:31 PM / IP Logged  
So, What model of Viper is it?  What type/kind of bypass is used?
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Pot Metal - Posts: 16,466
Pot Metal spacespace
Joined: January 09, 2007
Location: United Kingdom
Posted: September 02, 2011 at 11:32 PM / IP Logged  
Activate the App for iphone/Android/Blackberry via DEI?
That's assuming the poster has one of the above?
Member - Posts: 4
Member spacespace
Joined: September 02, 2011
Location: Kentucky, United States
Posted: September 03, 2011 at 1:29 AM / IP Logged  
Sorry I was not clear on that it. Its a DEI 3000 series Viper smart start. I would be activating it on my Droid X... Like I said, Im sorry it has come to this... but Im out of options..
Member - Posts: 4
Member spacespace
Joined: September 02, 2011
Location: Kentucky, United States
Posted: September 03, 2011 at 1:31 AM / IP Logged  
let me correct what I said... I need the system activated on DEI's system so I can operate with my Droid X, as per what Howie II said...
Copper - Posts: 244
Copper spacespace
Joined: August 24, 2006
Location: United States
Posted: September 06, 2011 at 7:45 PM / IP Logged  
That's bogus. They sell all their units with installation packaged in the price. So offer to pull the unit back out and have them re-install it. There is no reason why they can't install that unit in a manual transmission vehicle.
Copper - Posts: 257
Copper spacespace
Joined: March 09, 2007
Location: United States
Posted: September 08, 2011 at 10:10 PM / IP Logged  
Yeah they got you with the labor when you bought it. It won't be on your reciept depending on how they rang it up but they got you for it.
The problem is though, I don't believe that brain in those units are manual safe. So I can understand them not wanting to do, however it can be done. I would either take it to a local shop or return it and get the viper 5101 with a smart start module. The 5101 is manual safe so there is a procedure to do to make sure you don't start it out while its in gear.
Platinum - Posts: 3,455
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Joined: February 07, 2004
Location: Saskatchewan, Canada
Posted: September 09, 2011 at 1:50 PM / IP Logged  

In Canada here $300 is the price of the Smart Start module itself uninstalled

i am not familiar with a 3000 series but here our 4000 series is essentially a 5101 with the VSM100 included, but no RF remote or antenna (available separately) so theorectically it should work fine on a manual tranny vehicle....


Kevin Gerry
Certified Electronics Technician
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Classic Car Audio
since 1979
Member - Posts: 4
Member spacespace
Joined: September 02, 2011
Location: Kentucky, United States
Posted: September 12, 2011 at 8:33 AM / IP Logged  
Hey everybody thank you for your input. Yes they do get you for install when you buy it. But it was an issue of not being manual safe and Best Buys liability. That being said the head installer at Best Buy was going to go to thew manager and see what he could do to take it back or at lease get me free key fob additions sense they sold me something they shouldn't have. Yet in the end another local dealer hooked me up after they checked my install and ensured that I wired it so that you couldn't start it in gear. So the system is running and I love it!!!!!
Thanks everybody...
Member - Posts: 26
Member spacespace
Joined: July 20, 2009
Location: Arizona, United States
Posted: September 18, 2011 at 8:40 AM / IP Logged  
That's a dealer you never want to forget...

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