smartstart and db all 06 dodge ram

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luniz7

Member - Posts: 18

Joined: February 19, 2013

Location: Colorado, United States

Posted: March 22, 2013 at 6:24 PM / IP Logged

Guess I cant post links. If you search google images for vsm200, the first photo is what I have.

flobee4

Silver - Posts: 585

Joined: January 02, 2004

Location: United States

Posted: March 22, 2013 at 10:19 PM / IP Logged

Two things I can think of off the top of my head, even though I haven't done a rsr with a dball & smartstart yet myself.

1) anytime you change the "loops" meaning cut or join back together you have to power cycle the smartstart to accept the change.

2) the dball has 2 setting that can be set with the data cable or manually with the button. one setting enables smartstart to work, i think the other setting is for the transmitter kits available(xl202).

buddholly

Copper - Posts: 244

Joined: August 24, 2006

Location: United States

Posted: March 23, 2013 at 4:44 PM / IP Logged

There is a bad batch of SmartStart modules out there that won't automatically connect to the servers, power cycle the unit, if the amber light is still flashing after about 15 minutes you will have to call DEI to have them manually force the connection.

luniz7

Member - Posts: 18

Joined: February 19, 2013

Location: Colorado, United States

Posted: March 23, 2013 at 5:25 PM / IP Logged

buddholly wrote:

There is a bad batch of SmartStart modules out there that won't automatically connect to the servers, power cycle the unit, Â if the amber light is still flashing after about 15 minutes you will have to call DEI to have them manually force the connection.Â

Yeah I get the Amber flashing and it doesn't change. Do you have to be a dealer to call them and have them force the connection?

buddholly

Copper - Posts: 244

Joined: August 24, 2006

Location: United States

Posted: March 28, 2013 at 3:20 PM / IP Logged

i work for a dealer, so i have no idea. last time i had that issue they told me they had to force then connection and that it can take 1-3 hours, i asked if they can just exchange it, and they say no that I have to wait for them to try to force the connection, they call back about 2 hours later saying it should be good...it works for less than 24 hours, custy comes back in and they have me do a swap/exchange...so it wouldn't surprise me if it's just a bad unit.

luniz7

Member - Posts: 18

Joined: February 19, 2013

Location: Colorado, United States

Posted: May 06, 2013 at 9:22 PM / IP Logged

buddholly wrote:

It ended up being a bad unit. Got a brand new one and everything is now fine. Thanks for all the replies.

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smartstart and db all 06 dodge ram

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