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customer provided equipment

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Copper - Posts: 80
Copper spacespace
Joined: November 30, 2010
Location: Nebraska, United States
Posted: February 25, 2014 at 11:27 AM / IP Logged  
How many of you guys that have a shop are installing customer provided equipment? We will install audio equipment but not remote starters. Do any of you guys do this or just charge a higher hourly rate for whatever they happen to bring in?
Silver - Posts: 503
Silver spacespace
Joined: November 23, 2003
Location: Canada
Posted: February 25, 2014 at 9:34 PM / IP Logged  
We installed whatever they brought, no warrenty or gauranty that it will work......but required that we were payed even if didn't function. Charged to test equipment if front of them to know was functional proir to use.
howie (aka: harryharris)
Silver - Posts: 355
Silver spacespace
Joined: February 17, 2014
Location: Florida, United States
Posted: February 26, 2014 at 1:59 AM / IP Logged  
X 2 with Ispker plus a written note to that effect.
Test before boxing up.
Platinum - Posts: 5,352
Platinum spaceThis member has made a donation to Click here for more info.spaceThis member has been recognized as an authority in Mobile Audio and Video. Click here for more info.spacespace
Joined: November 01, 2003
Location: Alberta, Canada
Posted: April 04, 2014 at 11:32 PM / IP Logged  
Do your job right, be fair to the customer. This customer can bring in old equipment to anyone, he brought it to you. Make this customer your customer.
Top Secret, I can tell you but then my wife will kill me.
Silver - Posts: 359
Silver spacespace
Joined: October 18, 2007
Location: Tennessee, United States
Posted: April 09, 2014 at 11:58 PM / IP Logged  
Charge a "Bench Test" fee, plus normal labor rates.

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