Viper 5706v, DBALL2, 2011 Chevy Cruze

I have installed a few remote starts in the past and really enjoy the work/problem solving. I am stumped on this one however. I am installing a Viper 5706v and DBALL2 in a 2011 Chevy Cruze. The vehicle is automatic and NOT RSR (that I know of). The Viper and DBALL2 are setup D2D. I am testing as I go and have hit a road block. I followed XpressKit wiring type 1a (without T-Harness) for GM10 v. 3.18+. I am using another T-harness however so I don't have to tap into the OBDII wires. VIPER WIRING +12V - Red ---> OBDII Pin 12 (+12V) -Ground - Blank ---> Chassis Ground +Ignition - Pink ---> Ignition Switch Pin 1 - Violet/Black -Neutral Safety/Parking Brake Input - BLACK/ White ---> Chassis Ground DBALL2 WIRING - 14pin SW CAN - Light Green ---> OBDII Pin 1 - Green CAN High - Tan/Blank ---> OBDII Pin 6 - Blue CAN Low - Tan ---> OBDII Pin 14 - White Immo. Data (Module side) - ORANGE / Red ---> Immo. Module Pin 2 - Violet/Green Immo. Data (Car side) - Yellow/Red ---> Immo. Module - Violoet/Green Immo. Data - BROWN / Red ---> DBALL2 12pin Immo. Data - Yellow/Black DBALL2 WIRING - 12pin +Accessory Output - Gray/Black ---> Ignition Switch Pin 3 - Violet / YELLOW Immo. Data - Yellow/Black ---> DBALL2 14pin Immo. Data - BROWN / Red Clutch Switch not needed (automatic) and parking lights from Viper not hooked up. I will be hooking up the parking lights but not needed at this point. You can hear the clicking of the relay in the Viper if there are any parking light diagnostic flashes. ISSUE The Cruze will not start, and there is no cranking. The Viper attempts to start the car 3 times before giving generic error on key fob. All accessories in car (radio, gauges, etc.) light up and then shut off with the attempts. There are no "flashes"/clicks from the Viper to parking lights. The DBALL2 flashes green, then orange and red and then green quickly as the DBALL2 diagnostics says it should. I checked the Viper startup/shutdown diagnostics and only get 3 flashes on the control center which means Low RPM (expected as car doesn't start). So all in all, no valuable error codes. All connections are soldered and double checked. I did try to hook up the ignition output yellow from the DBALL2 14pin to the Ignition Switch Pin 1 with the Viper Ignition output Pink as well as connected the DBALL2 Brown on 14pin to the 12v and got a 5 flash "brake wire is active." Got this idea from the DBALL2 RSR instructions. I also tried starting the car with the key in the ignition at both ON and OFF positions; same reaction/no change. Any help would be appreciated. Thanks ahead of time.

Can the +12V at the OBDII post supply enough current for the viper to use? Did you make this connection?

Ah yes sorry, for some reason I missed that in writing this up. Those two wires are connected and hooked up to the vehicle side of the violet/green. I assume the immobilized is correct since the car starts with key turn. I can try another source of power and post back my findings but wouldn't it have blown a fuse if too much load?

Try doing a hard reset on the DB-ALL2. Reflash it with beta firmware 3.23 and program it to vehicle. You may also want to try programing it with a different key. There are some vehicles that won't program with one of the 2 keys. You must also make sure that the red wire for the remote starter with the 30 amp fuse is powered along with the main red wire with the 15 amp fuse.sparky

did you w2w the tach signal? I would recommend w2w tach and program to viper. also make sure the heavy gauge red and RED / black are to 12 volts.Advanced

I reflashed the DBALL2 with 3.23 firmware and programmed with the key. When I plugged in the DBALL2 to the Viper, it did NOT stay solid red to begin key programming. I did a module reset holding down the button on the DBALL2 and then plugging back in the 4pin. This went orange while holding and when let go it went red for a second before going to the fast orange flashing (almost like it got the unlock signal from the OEM remote right away). Even with that, I continued with the key programming and the rest of the process was smooth, getting the lights as expected. When attempting to remote start the car, the DBALL2 flashes green (slowly) and then never starts. The center gauge on the Cruze now says "Service Theft Deterrent System." The heavy gauge red and RED / black are hooked up. Why this error now? Key turns and starts the car, I would expect car not to start if immobilizer was not hooked up correct. Key programming bad, bad DBALL?

I disconnected the car battery and waited a few minutes then tapped the positive terminal to the negative, then reconnected battery. The antitheft error went away. I reflashes the dball2 with 3.23 and did a hard reset. I received all the correct flashes while programming the key this time. I also hooked up the tach w2w from the Viper to the DBALL2 and learned tach, no issues. BUT, car still doesn't start. No errors, no flashes...thoughts?

Anyone?

Do you have the Purple starter output from the Viper connected to the Violet on the DBALL 10 pin harness?When all else fails, Read the Instructions

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I do not have that connected. I thought this was covered in D2D viper DBALL2. Is D2D really that unreliable?