2003 Nissan Altima Remote Start info

Another thing I noticed was that when I powered up the unit with the WHITE/ blue activation wire (9pin plug) grounded waiting to see the 5 led flashes to indicate the unit is in D2D mode, the led never flashed and there was no indication of any type of mode change? any ideas? Also to further describe the problem above... the heavy gage harness- purple starter wire didn't have any voltage after initiating the remote start. I tried to go through the troubleshooting in the manual but came up empty handed. Can't figure out the 0 voltage in the purple wire. Also, the 2nd starter wire on the satellite 4 pin harness - purple wire didn't set off the coil. the relay didn't click. and there was no power going through to the second starter circuit.